Data Entry Customer Service

America Mizes

Education

Foy Moody High School- Diploma

Summary

●Excellent Customer Service

●Good time management

●Lead by example

●Microsoft office/ Data Entry

●HIPPA- confidentiality

Work Experience

Specialist Coastal Bend Oncology/Hematology October 2019 to January 2022

Front Office Coordinator/ Customer Service

●Customer Service- communicating and hearing what each patient concern was

●Verification- insurance verification, processing referral and relaying cost to the patient

●Data Entry- entering new patient and updating any changes to existing patient charts

●Front office- managing waiting area and checking patients in/ out

●Team Player- helping where needed in the office

Mizes Family Home 2014- 2019

Household Leader

HEB - Corpus Christi, TX January 1997 to January 2014

Assistant Manager/ Front End Customer Service

●Leader- managing and tracking employee’s daily responsibilities

●Customer Service- ensuring customers where satisfied and resolving any customer concerns

●Inventory- tracking of sales and inventory daily

●Scheduling- making sure all shift where covered

●Promoting sales events and organizing front end

●Training- trained new employees and made sure to offer retraining if needed

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