Support Engineer Research Assistant

Nisha Mary

(Technical Support Engineer)

DILAZAK ROAD, INSIDE SUPPLY DEPOT, PESHAWAR

+92-314*******, ***********@*****.***, linkedin.com/in/nisha-mary-912665182 I'm highly motivated tech enthusiast who’s looking for exciting opportunities to enhance my knowledge and skills and explore new areas of interest in my field. EDUCATION

MS. Computer Science

BS.SE (Software Engineering)

F.Sc in Pre Engineering

Matriculation

2022

City University of Science and IT,

Peshawar

Enrolled in University of Peshawar

Peshawar Model Degree College, Peshawar

St. Michael’s Convent High School, Peshawar

EXPERIENCE

Veevo Tech

2020 - Present

Working in Veevo Tech as a Technical Support Engineer where I have to manage existing Products plan new features according to market requirements. My Additional JDs:

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Looking into technical issues, processing orders for customers, helping customers find solution to problems, and staying up – to date with changes to products and any new technologies that have been introduced.

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Manage different projects, plan requirements after a feasibility study and working

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Understanding different use cases of the products to achieve desired functionality.

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Managing the sales team across different regions in Pakistan. closely with the tech team.

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• Schedule deployment among team members for complete installation, configurations, trainings with new clients.

2012-2014

2014-2016

2016-2020

Co-Curricular

Activities

KPIT Board

Worked as an intern in KPIT Board as an Intern Technical Support Engineer where I had to manage existing client’s issues in software.

Nov – Dec 2020

Worked in "University of Swabi" from 2019 – 2020 as Research Assistant & published: Participated and Presented Research Paper in “1st international Conference on Software Engineering and Computing Disciplines 2019, University of SWABI”.

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Organized Research and Innovation Program in City University of Science and IT. Organized one day workshop on “Internet of Things: architectures, technologies, standards and challenges” held in City University of Science and Information Technology, (CUSIT), Peshawar on 2019.

University of Swabi

2019- 2020

“Empirical Study of Intelligence Techniques for Cardio Vascular Disease” Link: http://www.uoswabi.edu.pk/cms/index/425)

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