Data Entry Customer Service

WESLEY GARDNER

**** **** *** ***** ** Apt #****

Atlanta, GA 30331

Telephone: 678-***-****

*************@*****.***

Over 5 years knowledge in the Mortgage Lending Industry. Experience includes Quality Control and Processor. Also in Remotely Demonstrated Abilities:

Proficient in Fraud Guard, DU/LP, CLAS, CLUES, Calyx Point, Mortgage Ware, Microsoft Office and Computer Software Excellent oral and written communication skills

Strong analytical and verification skills

Team player with good time management and organizational skills Capable of working independently without direct supervision PROFESSIONAL EXPERIENCE

Enterprise Solution QC/QA Quality Control

01/2021 to 06/2022

Responsible for monitoring Adverse Action dispositions loan pipelines including but not limited to incomplete, declined, withdrawn, approved, or aged loans

Performs validations and analysis of HMDA data entry and verify that documentation of HMDA reporting is accurately reflected in appropriate Loan Origination System

Review and resolve findings from internal and external audits

Perform QC audits for the different loan to ensure files are complete and Enter review results into auditing system

Managing company pipelines for initial disclosure and final disclosure are sent out within the proper time frame

Documenting and tracking errors and omissions in disclosures and disclosure packages for remediation

Verifying validity of Change of Circumstances request Network Capital Funding Processor 07/2020 to 01/2022

Provides Professional and expedited customer service with external and internal parties to take a loan from origination to funding

Review underwriting approval and AUS system for required conditions needed to move file through closing

Make Welcome call to borrower and continues communication throughout the process

Call out all conditions and obtain/review items from customers to obtain underwriting clearance

Diligently meet company goals and deadlines

Schedules closing and coordinates notary and completing Verbal VOE and Written VOE

Obtains and uploads as applicable: HOA Certification, master Policy, Homeowners Insurance, and All Payoffs

Risk Management Group Processor 05/2017 to 07/2020

Underwritten Conventional (Conforming & Non-Conforming) purchase and refinance transactions

Underwritten mortgage loans to ensure an in-depth review of all documents to adherence full compliance with Lender’s guidelines

Reviewing employment, assets, credit report, title report, appraisal and automated underwriting system findings

Utilized company’s automated QC System to reprocess, update and track the status of any missing documentation

Identify any potential mistake or errors and providing a written synopsis of the reviews.

Education

Alabama State University Montgomery, Alabama

Graduate 7/2005 Bachelor of Science degree in Criminal Justice Minor in Juvenile Justice and Psychology

College of the Sequoias Visalia, California

Associate degree in Liberal Arts and Criminal Justice Graduate 6/2000

Coral Gables Sr. High Miami, FL

Graduate 6/1998

Georgia Board of private detective and security agencies Graduate 8/2009 (509-3-.02)

Bodyguard certification 7/2009

Reference Provided upon request

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