Service Tech Assistant Manager
Resume:
MICHAEL D. MORGAN
Tulsa, Oklahoma 74137
**********@*****.***
STRENGTHS: Hard worker with above average sales ability; diverse work experience with excellent technical skills and training.
KEY WORK EXPERIENCE:
Completed extensive technical training and highest rankings in peer group with Cox Communications in the digital cable, internet and phone areas.
Rated as No. 2 Service Technician in Cox Oklahoma Market out of more than 90 Technicians.
Installed, repaired, replaced equipment and solved on site technical issues for video, high speed internet services and telephone services.
Educated customers regarding their existing and new services and marketed additional services to customers.
Planned daily route, inventoried and requisitioned equipment, tested and exchanged used equipment.
WORK HISTORY
NE Okla Council on Alcoholism Night & Weekend Facility Monitor 2020 - 2022
Penmac Staffing Services Inc. Warehouse & Plant Production 2019 - 2020
First Choice Moving, Inc. Driver & Moving Job Coordinator 2017 - 2019
Metro Plus Delivery Inc. Supervisor/Delivery Driver & Setup Specialist 2010 - 2017
Cox Communications - Tulsa Universal Technician – Installation and Repairs 2007 - 2010
Select Rx - Tulsa Home Rx & Medical Equip Driver & Service Tech 2005 - 2007
Ground Works LLC - Tulsa Co-owner and Manager 2004 - 2005
Pizza Hut Delivery - Tulsa Assistant Manager 2001 - 2003
Domino’s Pizza - Tulsa Delivery Driver – Driver Trainer 1999 - 2001
Woodcraft Furniture - Tulsa Delivery Driver 1997 - 1999
EDUCATION
Bishop Kelley High School and Union High School, Tulsa, OK
Johnson County Community College, Olathe, KS
Tulsa Community College, Tulsa, OK (Business Studies)
Northeastern State University, Tahlequah, OK (Business Studies)
Additional Skills and Training:
Served in Oklahoma Army National Guard – 45th Division. Primary Military Occupational Specialty was in Transportation. Drove vehicles ranging from Hum-Vs, 5 tons, tractor-trailers, 20 ton dump trucks, all the way to 36 ton tank transports. Unit specialized in 20 ton dump trucks and flat bed tractor trailers.
Have significant experience driving with trailers of all sizes as well as cargo vans and box trucks. Experienced with various sizes of fork lifts and warehouse inventory duties.
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