Customer Service Representative
Resume:
Steven A. Stevenson
Charlotte, NC 28210
Phone: 803-***-****
Email: ***********@*****.***
Qualified adaptable self-motivated Customer Service Representative providing world class customer service skills, serving the Lowe’s portfolio. Ability to establish solid working relationships with internal-external personnel alike. Professional and personable under pressure in a fast pace customer service environment. Focused with tenacity and attention to detail. Strong problem solving, multi-tasking and strong time management skills. Work independently with minimal supervision.
Microsoft - Word Outlook Excel PowerPoint Workday WorkStation Wausau Genasys Access
African American Network Spanish Network
Professional Experience
Synchrony Financial - October 2017 - Present
Financial Customer Service Representative
World class customer service to all client
Process payments – update accounts as necessary
Professional and personable under pressure – while educating customers to account policies and procedures
Proven abilities to listen, comprehend and communicate clearly and concisely
Strong attention to detail
Tropical Nut - December 2012 - October 2017
Driver-Warehouse Agent
Inventory specialist, problem solver, strong multi-tasking skills
Performed inventory adjustments as needed
Excellent driving record
Ceva Logistics - December 2011 - December 2012
Inventory Specialist/Material Handler
Ran a series of inventory reports on a daily, weekly, and monthly basis
Performed inventory adjustments and other assigned duties
Loaded, unloaded, and moved materials within or near worksite
Gulbrandsen Chemicals - May 2010 - September 2011
Chemical Operator
Compiled and interpreted results of tests and data analysis, strong attention to detail
Monitored product quality to ensure compliance with standard specifications
Provided and maintained a safe work environment.
Education
Bachelor of Science in Business Administration - South Carolina State University Orangeburg, SC
Contact this candidate