Front Desk Office Director
Resume:
Laurie Hurley
*** ******** **, *****, **. *****
adr7e2@r.postjobfree.com
SKILLS PROFILE
Expert in obtaining insurance authorizations for covered services
Thorough understanding of insurance benefits, billing third party payers and patient accounts
Knowledgeable of ICD-9 CM, CPT, and HCPCS guidelines
Consistently adheres to COVID 19 regulations and updates
Consistently adheres to HIPPA rules and regulations
Comfortable speaking to groups and motivating others to action
Capable of communicating efficiently to patients and clinical staff with ease
Strong attention to detail and able to successfully multitask
Strong interpersonal skills for registration, scheduling appointments for outpatient surgeries and physician
EDUCATION
Lee College, Baytown, Tx 1991-1993
Lamar University, Beaumont, TX 1979-1984
RELATED EXPERIENCE
Cardiac Consultants 05/5/2021 – 06/30/2022
Outpatient hospital coordinator, notification to physician hospital orders, communication to
physicians, insurance verification, insurance authorizations for procedures, scheduling appointments, patient demographic, interpersonal skills.
Lisa Prosperie clinic director 409-***-****
Sigma Inc. (temp contract for Christus Health, Beaumont, TX) 01/27/2021-4/30/2021
Patient care rep answering phones, scheduling appointments, patient demographic, insurance
Verification, interpersonal skills
Darlene Grissom supervisor 409-***-****
Endoscopic Imaging Center Overland Park KS 09/28/2020-12/4/2020
Front desk receptionist answering phones, check in patients for appointments, patient demographics,
Interpersonal skills, ensures all intake documents are accurately completed and collects copays and patient account balances
Christy Meier Clinic director 913-***-****
Kansas Pain Management Overland Park, KS 11/2015-9/24/2020
Coordinates patient referrals for imaging, pain management and orthopedic services
Verification of medical insurance eligibility and benefits
Obtain insurance authorizations for a multi-specialty physician practice and hospital in a
timely manner
Page 2 Bachman
Ensure physician documentation demonstrates medical necessity of ordered services
Ensured patient demographics and medical record documentation was complete
and accurate
Schedules and checks in patients for outpatient procedures, imaging and office visits for
a multispecialty physician practice and hospital
Michelle Kavanaugh office manager 816-***-****
Blue Valley Surgical Associates & Hospital Overland Park, KS 06/2014-11/2015
Verifying insurance eligibility and covered benefits and obtains prior authorizations for
procedures when required
Schedules and checks in patients for outpatient procedures, imaging and office visits for
a multispecialty physician practice and hospital
Ensures all intake documents are accurately completed and collects copays and patient
Coordinates patient referrals for imaging, pain management and orthopedic services
Verification of medical insurance eligibility and benefits
Obtain insurance authorizations for a multi-specialty physician practice and hospital in a
timely manner
Ensure physician documentation demonstrates medical necessity of ordered services
Ensured patient demographics and medical record documentation was complete
and accurate account balances
Brandy Haynes business office supervisor 913-***-****
Headache & Pain Center Overland Park, KS 03/2008-5/2014
Coordinates patient referrals for imaging, pain management and orthopedic services
Verification of medical insurance eligibility and benefits
Obtain insurance authorizations for a multi-specialty physician practice and hospital in a
timely manner
Ensure physician documentation demonstrates medical necessity of ordered services
Ensured patient demographics and medical record documentation was complete
and accurate
Christina Webster 913-***-****
Christus St Elizabeth Hospital Beaumont, Tx 6/2003-10/04 & 7/2003-7/2000
Verifying insurance eligibility and covered benefits and obtains prior authorizations for
procedures when required
Schedules and checks in patients for outpatient procedures, imaging and office visits for
a multispecialty physician practice and hospital
Ensures all intake documents are accurately completed and collects copays and patient
account balances
John McCormick business office director 409-***-****
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Technical skills
Proficient in Microsoft Word, Excel
Regularly attends continued education seminars related to healthcare administration
Proficient in Healthland Classic and Amkai, Prognocis, Amsurg, Epic, Eclinical, Athena EHR systems
REFERENCES
Michelle Kavanaugh
Susie Munoz
Karli Cruiseturner
Deanna Wright
Contact this candidate