Freelance Writer Customer Service
Resume:
Matthew Rice **** W Keating
Ave.
Mesa, AZ *****
matthewrice514@gmai
l.com
EXPERIENCE
Dominos, Phoenix — Store Manager
(July, 2017 - August, 2019.)
Duties Included:
● Providing customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
● Assign employees to specific duties.
● Clean the entire store top to bottom.
● Monitoring sales activities to ensure that customers receive satisfactory service and quality product.
● Create food product and teach new employees how to do so e ciently.
Home Depot, Phoenix — Cashier
(August, 2019 - March, 2020)
Duties Included:
● Greeted customers throughout the day, and provided them with direction.
● Assisted customers with the necessary tools they needed to complete their project.
● Handled and organized register money throughout the workday.
● Assisted customers in loading up their vehicle if they had heavier purchases.
Chili’s, Phoenix - Dishwasher
(October, 2020 - February, 2021)
Duties Included:
● Washing utensils, plates, silverware, bowls, and all manner of dishes, making sure they are pristine.
● Sweeping and mopping floors.
● Closing and opening dishwashing area.
● Making sure cooks are stocked with proper equipment. Denny’s, Phoenix - Server / Service Assistant
(March, 2021 - September, 2021)
Duties Included:
● Seating guests.
● Taking guest orders and processing them through
the system.
● Making sure guests are taken care of, and assisting with any issues.
● Bussing and cleaning tables.
● Washing dishes, and keeping equipment stocked.
● Replacing washing chemicals and water softener.
● Replacing ice, beverages, and taking out trash.
● Sweeping and mopping floors.
GoPu, Mesa - Operations Associate / Shift Lead
(November, 2021 - Present)
Duties Included:
● Made sure the warehouse ran smoothly and in a fluid motion.
● Packed orders and stocked heavy products.
● Assisted drivers and customers with any issues
occurring.
● Opened the warehouse, cleared expirations and
inventory.
Freelance Writer, Phoenix.
(June, 2018 - Present)
Duties Included:
● Writing various essays, projects, and scripts for any person that requires assistance.
PROFICIENT IN:
● G Suite
● Sony Vegas Pro 17
● OBS Studio
● Google Docs
● Microsoft Word
● Microsoft Excel
SKILLS:
● Fantastic problem solver
● Great ability to work in a fast paced environment.
● Very organized and collected.
● Articulate, and knowledgeable in customer service.
● Careful listener.
● E cient multitasker.
EDUCATION
Boulder Creek Highschool, Phoenix AZ — Diploma.
(August, 2015 - May, 2019)
Rio Salado Community College, Phoenix AZ - In progress. SUMMARY
E cient twenty one year-old capable of learning new skills quickly. With 4+ years of customer service work and labor experience, proven knowledge of conflict resolution, customer communications, and physically demanding
work, I aim to leverage my abilities to successfully fill any role requiring plenty of e ort, communication, and quick service at your company. Frequently praised by my
co-workers and peers, I can be relied on to help your company achieve its goals.
Contact this candidate