HR Professional

LEVERAGING HR AS A BUSINESS PARTNER FOR EXCELLENCE

Accountable for the performance of all human resources functions and the development of the organizational workforce while attracting, motivating, and retaining personnel and performing benefits administration. The knowledge, skills, and abilities to transform all policies into executable plans, departmental procedures, and regulatory compliances.

SIGNATURE HR QUALIFICATIONS

A disciplined, flexible approach to problem-solving balances business objectives with employee needs.

HR Policy, Process & Systems Design

Project/Program Management

Process Enhancement

Change Management

Employee Engagement

Vendor Management

Learning & Development

Employee Performance Improvement

Resource Management

Talent Acquisition & Retention

Employment Contracts

Cross-Functional Collaboration

Compensation & Benefits Administration

Onboarding & Orientation

Regulatory Compliance

Leadership & Navigation

Time & Change Management

Board Member Relations

Conflict Resolution

Cost Control, Budgeting & Annual Audits

Workforce Planning & Development

Worker’s Compensation/Risk Management

Worker’s Compensation/Risk Management

Staff Coaching & Mentoring

Employee Relations & Diversity

M&A Strategies & Due Diligence

Case Management

PROFESSIONAL EXPERIENCE

ALPHA GENESIS, INC – YEMASSEE, SC Human Resources Manager November 15, 2021 - June 3, 2022

Ensuring employees follow all policies and procedures.

• Develops and monitors a safety program for the organization.

• Ascertain that the organization complies with all applicable local, state, and federal regulations.

• Ensuring staff understand their job responsibilities and provide training materials and performance management procedures.

• Investigate and resolve concerns and disagreements among employees.

• Assessing reports from the HR team, team leaders, and operations managers to determine employee performance and training needs.

• Suggesting changes in policies and procedures based on employee and company needs.

• Researching compensation standards set by industry and governing bodies to create salary structures.

• Creating recruitment plans, interview schedules, and evaluation standards following HR methodologies and labor laws.

• Supervising all HR activities, communications, reports, requests, and documents created and received by the team.

• Managing talent pools and succession planning to ensure the company’s long-term viability.

• Manage employee-related paperwork, such as employment contracts, new starter packs, corrective actions forms, and formal termination notices.

• Handle highly confidential information in a trustworthy and honest manner.

• Overseeing all staff recruitment operations, including creating and posting job advertisements.

• Overseeing exit interviews and procedures.

• Coordinates the organization’s safety program by ensuring the implementation of safety policies and procedures.

• Document and track incident/accident reports

• Oversees safety training and inspections.

CHARLESTON COUNTY FIRST STEP Human Resources Generalist June 2021 – November 2021

Working closely with the leadership team supports the hiring process for all employed positions by creating strong job descriptions, model employee agreements, and hiring documentation. Responsible for identifying recruitment sources and building an exceptional and diverse candidate pool. Support the engagement life cycle of employees from hiring to exit along with legislation development and implementation of systems.

Oversees new hire orientation processes for staff including benefits and payroll. Works with Payroll Clerk to ensure all appropriate new employee tasks are completed on time with accuracy

Administers benefits, updates, and changes with support from Payroll

Identifies and implements upgrades to HR processes and systems to create efficiencies and to better educate staff on available benefits/programs.

Supports employee relations by serving as a link between management and employees; handles questions about employment agreements, and helps resolve work-related problems

Administers employee leaves, requests for accommodations, and workers' compensation claims

Develops and revises guidelines and policies related to human resource practices and compliance (e.g., employee handbook, required training, etc.)

Informs management regarding governmental regulations/laws and compliance issues

Oversees staff performance review process and updates these processes as needed

Manages personnel records and record retention

Works with the CEO to analyze and recommend compensation and benefits policies that establish CCFS as competitive in the labor market and ensure compliance with legal requirements

Advises managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommends needed changes in internal practices related to regulations and legal updates around employment and hiring

Manages off-boarding process, including conducting exit interviews and collecting other exit data for analysis

Manages unemployment claims and processes related correspondence and documentation

Partners with the organization’s Safety Officer to ensure workplace safety compliance according to local, state, and federal legislation.

THE MAXI GROUP - CHARLESTON, SC HR/Benefits Manager December 2018 – July 31, 2020

Manages day-to-day benefits administration; interprets plan provisions and requirements; resolves administration/policy issues and questions; and coordinates activities with vendors/internal stakeholders.

Troubleshoots and resolves employee benefits issues and questions from current and potential employees.

Manages vendors and third-party administrators that support all benefit offerings. Reviews cost, quality, and other indicators measuring and improving vendor performance and participant satisfaction.

Engages in the development and implementation of wellness initiatives.

Leads all aspects of the annual open enrollment process.

Administers the COBRA process.

Manages 401(k) plan, audits, and overall compliance with the plan.

Completes all benefits audit filings (401k, Form 5500, ACA, Etc.)

Audits and reconciles payroll deduction and benefits amounts for employee benefits.

Processes and maintains required information in payroll and insurance systems to ensure accurate record-keeping and proper benefit and deduction amounts.

Works in collaboration with accounting to review bi-weekly payroll.

Responsible for unemployment claims filed by former employees.

Administers Leave of Absences (LOAs) and maintains compliant documentation.

Works in collaborations with broker and employee to ensure timely submission of short-term and long-term disability claims.

Manages the process for employees on leave including all communications, paperwork, and collection of premium payments.

Promotes HR Programs such as the loyalty bonus, PTO buyback, tuition reimbursement, employee appreciation program initiatives, etc.

Administer all worker’s compensation claims and serve as the point of contact with our carrier.

Assist with invoice processing as applicable. Manages special projects as appropriate including but not limited to, benefit vendor conversion, requests for proposals, and dependent eligibility audits.

PALMETTO COMMUNITY ACTION PARTNERSHIP, INC. - CHARLESTON, SC Director, Human Resources and Administration October 2016 – December 2018

Works with the management team to develop and administer human resources policies, programs, and services, including legal compliance, employee benefits, employee relations, employment practices, and procedures, employee communications as well as employee events, and assists with recruitment from Charleston, Berkeley, and Dorchester counties.

Knowledge to support senior leadership in implementing policies and procedures to help improve the overall employee experience.

Extensive knowledge of company-provided 401K plans and Group Benefit Plans.

Administers employee benefits to include completing appropriate paperwork and processing updates as needed.

Prepares and processes employee personnel records to include updating records as needed.

Maintains sound employee relations through consistent personal contact.

Assists with new employee procedures, Employee Handbook updates, and distribution of changes.

Proactive ideas for assisting senior leadership with manager training and development initiatives.

THE KNOWLEDGE ACADEMY CENTERS - WEST ASHLEY, SC Chief Human Resources Officer November 2011 – October 2016

Responsible for providing guidance and consultative services in all areas of Human Resources including leadership, coaching, employee engagement and relations, talent recruitment, development and retention, culture, compensation, organizational design and change, organizational and performance management, training and development, and diversity, equity, and inclusion.

ADDITIONAL EMPLOYMENT

JVAMM DESIGNS - JOHNS ISLAND, SC HR Business Partner Manager November 2008 – November 2011

Partner with the business unit to build integrated recruiting, training, performance management, incentive programs, and customer support to decrease time on the job proficiency (20 %), increase employee life cycle performance (30%), and improve jewelry sales scalability (14%).

GENERAL DYNAMICS LAND SYSTEMS – FORCE PROTECTION, LADSON, SC Senior Human Resource Generalist/Benefits Manager/Employee Relations Specialist III July 2005 – September 2008

Provided HR support to 600+ designated administrative and warehouse employees of a manufacturer of ballistic- and blast-protected vehicles from the United States. Strategically advanced various employee life-cycle events in partnership with management for onboarding, transfers, promotions, pay adjustments, disciplinary actions, performance improvement plans, organizational restructuring, employee relations matters, and terminations.

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Master of Science; Organizational Change Management and Leadership

Pfeiffer University, Charlotte, NC

Bachelor of Arts; Sociology Morris College, Sumter, SC

Certificate; Diversity, Equity, and Inclusion Awareness for Managers

Vector Solutions, Cincinnati, Ohio

Technical Skills:

Microsoft Word Package, Paycom, People Soft, Kronos, Recruiting Ware, Sonic Recruit, Staff Works, Lawson, Employ eases, UltiPro, Pension Software, SAP, CRM, Oracle HRMS, Deltek Costpoint, HRIS Systems, Munis, Group Wise, SASI, Workday-HCM, ADP, SaaS, Taleo

Affiliations:

Professional in Human Resources (SPHR) candidate

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