Communication, critical thinking
Resume:
R
Gavriel Rocha
**********@*****.***
El Paso, TX 79925
-Searching for Position in Dallas, Tx.
Summary
Proficient Solutions Coordinator looking for a growth-oriented position with your company. Familiar with current trends in the industry and market, as well as the latest products and services available to customers. Good verbal and written communication, time management and customer relations skills.
Skills
●Product knowledge
●Customer relationship management
●Employee management
●Opening and closing procedures
●Data entry
●Updating software
●Call Center Operations
●Strong written and verbal communications skills
●Proficient in Microsoft Office products
Professional Experience
Solutions Coordinator
El Paso, TX
United Parcel Service, UPS Sep 2019 - Current
Solutions Coordinator Responsibilities
●Affirmative in Dispatch
●Worked and built relationships with both the Kansas and El Paso Teams.
●Answered customer calls relating quotes, and ETAs on pickups and deliveries.
●Responsible for entering updates/milestones.
●Performed Data Entry and Record keeping tasks.
●Analyzed customer needs.
●Offered solutions that were accepted by the customer in a limited product setting.
Education and Training
High School Diploma
Eastwood High School June 2018
El Paso, TX
References
●Available upon request.
Contact this candidate