Data Entry Office Assistant

Alaiyah Thomas

**** ******* ***** **, ***** Hall, MD 21128/443-***-****/*************@*****.***

Experience

Medstar Federal Hill 9/2020-1/2021

Patient Service Coordinator

• Answers, documents, and triages all patient calls

• Returns appropriate calls on behalf of physician

• Schedule’s patient appointments and completing a full patient registration when appropriate

• Manages physician clinical, research and administrative schedules

• Assist with urgent patient issues as directed by the physician

• Manages physician /patient correspondence through the hospital’s electronic medical records

• Provides administrative support for physician dictation activity

• Compile’s physician expense reports, reimbursement requests and tracks physician spending

• Maintains inventory of office supplies and ordering supplies as needed

• Schedule’s patient appointments

• Completes new patient registration and data entry

• Discusses insurance benefits, authorization requirements and payment responsibilities Sinai Hospital 07/2018-9/2020

Medical Office Assistant

• Complies the intake of patient demographic, financial and insurance data; collects patient’s general consents to receive treatment

• Educates other staff on issues relating to aging in place and service coordination

• Performs routine procedures (i.e., vital signs, height, weight, visual acuity, urine testing) in accordance with protocols

• Chart’s activities in the record; reports pertinent observations to nurse and/or physician

• Prepares rooms and work area for clinics; stocks rooms and carts

• Monitor’s equipment and reports malfunctions

• Schedules/confirm appointments and collects payments

• Assists with prescription orders, referrals, and authorizations

• Follows-up with patients about scheduling, availability, overdue services, appointments, immunizations, labs, and preventative service

Internal Medicine at GBMC Hospital 2017

Externship

• Register’s patients and collects patient liability consent at point of service

• Verifies accounts information

• Applies financial screening guidelines and payer requirements to secure financially collectible patient accounts

• Schedules patients for any same day procedures utilizing the appropriate guidelines for the modality

• Communicates effectively and works cooperatively with others

• Demonstrates knowledge of customer service concepts and outpatient medical imaging center policies

Education/certifications

• Sinai Certification of Insurance verification 2019

• Cener Certification 2018

• EPIC Training Center 2017

• Fortis Institute Medical Office Assisting 2017

• Perry Hall High School Maryland High School Diploma 2017

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