Dock Worker Customer Service
Resume:
Heather Minnich
HARD WORKING MAMA
Mansfield, TX 76063
*******.***********@*****.***
Authorized to work in the US for any employer
Work Experience
Dock Worker/ Housekeeper
Dillard's, Inc. - Arlington, TX
November 2020 to Present
As a dock worker, I had to unload trucks and unpack all merchandise and take to the correct departments. When there is no truck. I am responsible for cleaning the whole second floor. Which includes hours of vacuuming, dusting, wiping mirrors, getting all the trash from the registers and dressing rooms. The entry ways are cleaned daily as well. I definitely get a lot of exercise from this place because it's in the mall so it's very big. Which has made me learn how to work even faster while being detailed. Multitasking is a must!
Stocker
Dollar Tree - Mansfield, TX
May 2020 to November 2020
I stock all the items in the store. Generally I started in the very early morning. Twice every week I unloaded a truck. I have knowledge of all the products and their locations. I have worked up to doing planograms and have been trusted to arrange items to fit beautifully on the shelves with no plans as well. And I experienced my first inventory. Which I really like. Housekeeper
Lazy Days Cleaning Services - Arlington, TX
January 2019 to December 2019
With this company I clean residential properties. Typically my day is 2 to 3 homes a day. The best part of my job is seeing the relief that out clients have after the job is through. Due to the pandemic, there was no work in the cleaning industry. Shift Manager
Dollar General - Mansfield, TX
May 2018 to August 2019
I have been with dollar general for 6 months and I am a shift manager now. Cleaning is my specialty of course. So I'm always cleaning the store inside and outside. Night shift I what I usually work. During that time I r un the whole store. I cashier, stock and recover. I have also trained two girls on the register. Maid Service
MaidPro - Arlington, TX
April 2017 to June 2017
Cleaned and organized clients homes.
housekeeper
the pampered house - Kennedale, TX
April 2014 to April 2015
Cleaned houses for the clients i was given on a daily basis. Cashier/Stocker
Dollar Tree - Mansfield, TX
2013 to 2014
i cleaned the front of the store. stocked shelves and was cashier. i was always face to face with customers. house keeper
comfort inn - Alvarado, TX
2012 to 2012
We cleaned rooms for people that lived their or made rooms ready for newcomers. Education
12th in High School Diploma
Mansfield High School/ Lincoln Academy (online) - Mansfield, TX 2001
Skills
• I have experience cleaning in the residential field and have also cleaned for motels and offices. (10+ years)
• I have great customer sevice skills. Working in retail and with clients taught me how to with stressful situations. I also learned how to relate to each person. (10+ years)
• Crew Member
• Fast Food
• Food Service
• Key Holder
• Shift Lead
• Shift Supervisor
• Team Member
• Housekeeping
• Cleaning
• Time Management
• Customer Service
• Cashiering
• Residential Cleaning
• Cooking
• Laundry
• English
• Planograms
• Store Management Experience
• Retail Sales
• Merchandising
• Load & Unload
• Packaging
Certifications and Licenses
driver's license
Assessments
Work motivation — Familiar
July 2020
Level of motivation and discipline applied toward work Full results: Familiar
Work style: Reliability — Expert
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Work style: Conscientiousness — Expert
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert
Cleaner fit — Highly Proficient
February 2022
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Filing & organization — Familiar
March 2022
Arranging and managing information or materials using a set of rules Full results: Familiar
Retail customer service — Proficient
March 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I wanted sto say, that I have four children and all about family. With that being said it taught me how control any situation. And all threw these years being a mom is what gives me all the experience I have.
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