Customer service

Location:

Posted:

August 20, 2022

Rebecca Merrill

*** * ***** **** ** Emmett, ID **617 - 281-***-**** - ************@*****.***

Job Objective

• Call center agent

Selected Skills

• Experience with various computer programs such as Word, Excel, PowerPoint, Google docs, Exam writer, Office mate and Grade speed

Work History

Emmett Eye Center, 2017 to present

Optician and optometric technician

• Preparing patients to see the Dr. scribing during the exam and finishing charts with coding.

• Filling out referral requests to be sent to other Doctor’s offices, medication refills and records requests.

• Helping patients make frame selection and lens choices.

• Placing eye glass orders on various websites and billing insurances.

J.L. Lyon Elementary, 2009 to 2017

Registrar, and Attendance clerk for Magnolia Independent School District, Texas,

• Communicating with parents, staff, and students in person, via e-mail and telephone.

• Assisting Principals, Counselor, Secretary and Staff with copying and organizing materials

• Maintain all student record information addresses, telephone numbers, class schedules, grades, test scores and other pertinent data in status.

• Prepare, maintain, and account for student attendance records.

• Maintain an accurate listing of students by grade level.

• Process all student admissions and withdrawals.

• Prepare all required records for use or storage.

J.L Lyon Elementary, 2005 to 2009

Receptionist

• Writing and formatting fliers for school wide distribution

• Preparing the J.L. Lyon Elementary yearbook for publishing using Balfour software.

MISD, 2003-2005

Substitute teacher grades K-5

• Overseeing classroom activities, including assignments, tests and homework while substituting for MISD.

Education

• Certified Medical Assistant, Eton Technical Institute, Everett, Washington 1993-94

• Utah State University, Logan, Utah 1990-91

• Graduate, Davis High School, Kaysville, Utah 1990

Personal

• Married, active in church and community, avid reader, likes sewing and crafts, details, and organization.