Customer Service Representative

Joshua M. Sue

559-***-**** *********@*****.*** 3697 N Zediker Ave. Sanger CA, 93657

Objective:

Dedicated customer service representative motivated to contribute to company success and customer satisfaction. Critical thinker who solves issues quickly and consistently exceeds standards with exceptional communication skills and detail oriented. Skills & Abilities

- Interpersonal skills

- Exceptional oral/written communication skills

- Customer service expert

- Detail oriented

- Sales expert

- Teamwork/Collaboration skills

Experience:

Panera Bread - February 2019 – October 2020

Responsible for greeting customers, preparing entrees, processing online orders for pickup, balancing cash registers daily, opening and closing restaurant, stocking inventory, complete catering orders for large parties, handling escalations quickly and efficiently, maintaining kitchen/dining cleanliness. Precision Plastic - Assembly line January 2021 - August 2021 Responsible for working efficiently on the assembly line to assemble face masks throughout the pandemic. Teamwork oriented, fast learner, and proficient with time management. Organized inventory in addition to operating heavy machinery. Lowe’s - Customer Service Associate (CSA) September 2021 - Currently employed Responsible for greeting customers, stocking inventory, creating quotes for customers when requested. Also, operating heavy machinery such as forklifts. In addition, to cash handling, returns, and special orders. Reliable, motivated, goal oriented. Expert in sales and upselling products to customers based on their needs/wants.

Education

● High School Diploma from Clovis East

● 2 years GED from La Sierra University

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