Customer Service Registered Nurse
Resume:
SHAUREENA BOBCOMBE-AHMAD
Registered Nurse
Regi *
** *** *** **** *******, CT 06850
914-***-**** *.*.********@*****.***
PROFESSIONAL SUMMARY
Dedicated and compassionate Registered Nurse in New York State with strong clinical and interpersonal client skills. Offering over ten years of progressive career history as an LPN in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service
SKILL Highlights
●Medical records management
●Chronic disease management
●Documenting intake and output
●Infection control and aseptic procedures
●Patient management
●EKG
●Phlebotomy
●Spirometry
●Administering PO/IV medications
●IV insertions
●Wound care
●Catheter insertion/removal
●Gastrostomy tube management and feedings
●Tracheostomy care
●Nasopharyngeal and oral suctioning
●Administering respiratory therapy
Software
EPIC ~ Sigmacare ~ Wellsky ~ Interqua ~ Cloud
WORK EXPERIENCE
Archcare Health system
Registered Nurse / Bronx, NY / July 2022 – Current
●Administered medications and treatment to patients and monitored responses while
working with healthcare teams to adjust care plans.
●Maintained quality care and comfort for patients with heart failure, pulmonary
hypertension and other conditions.
●Collaborated with physicians to quickly assess patients and deliver appropriate treatment
while managing rapidly changing conditions.
●Provided direct patient care, stabilized patients and determined next course of action.
●Implemented medication and IV administration, catheter insertion and airway management.
●Collected blood, tissue and other laboratory specimens and prepared for lab testing
CONTRACT EMPLOYMENT
New York City Department of Education – LPN School Nurse
Bronx, NY – November 2019 – March 2020
Mount Sinai – LPN Internal Medicine / Immunology / Cardiology
New York, NY - September 2019 – November 2019
Westmed Medical Center – LPN Internal Medicine / Cardiology
New Rochelle, NY – Internal Medicine / Cardiology - July 2019 – August 2019
MONTEFIORE MEDICAL CENTER
LPN School Health Nurse / Bronx, NY / February 2019 – May 2019
●Responsible for daily medication administration for incoming students
●Responsible for administering immunizations and medications for enrolled students
●Oversee patient glucose maintenance checks and insulin administration
●Responsible for all patient intake, obtaining vital signs and screenings
●Collected biological samples for laboratory tests including blood and urine specimens
●Assisting providers with procedures related to reproductive health care provided onsite
MONTEFIORE CMO
Care Management Analyst Yonkers, NY May 2016 - May 2018
●Responsible for requesting clinical information for concurrent review with strict adherence to HIPAA guidelines
●Responsible for presenting, preparing and submitting all recommendations for denial to medical director, including arranging peer-to-peer reviews if requested by healthcare provider or hospital staff
●Assisted and/or provided facility interdisciplinary teams benefit information for in network providers/facilities, DME, home healthcare, acute, sub-acute rehab, skilled nursing facilities and out-of-network benefits, if needed
●Utilized knowledge of an extensive body of well-established medical records procedures, rules, processes, company and legal policy for multiple areas of responsibility
MONTEFIORE MEDICAL CENTER
School Health LPN Bronx, NY January 2016 - April 2016
●Performed health screenings and evaluations for students
●Self-directed with astute judgment skills. High level of personal accountability.
●Collaborated with the school's multidisciplinary teams to implement Individualized Education Plans (IEPs).
●Accurately documented all elements of nursing assessment, treatments, medications, and follow-up care.
●Performed pregnancy tests, vaccinations and collected and sent specimens for laboratory testing.
●Used EPIC to schedule and manage patient appointments.
CENTERLIGHT HEALTHCARE
LPN Charge Nurse White Plains, NY June 2014 - April 2016
●Provided wound care, provided treatments and assisted with procedures.
●Administered controlled narcotics, IV medications and performed catheterizations.
●Input medical histories, symptoms and vital statistics as part of the intake process.
●Performed vitals/glucose testing and assisted in administering injections and urinalysis.
●Monitored fluid intake and output levels.
●Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
●Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
EDUCATION
Registered Nurse Licensed Practical Nurse Bachelor of Science Marketing
Rockland Community College Southern Westchester BOCES FIT State University of New York
Suffern, NY 2022 Elmsford, NY 2012 New York, NY 2007
CERTIFICATIONS & Licensure
●Registered Nurse, New York 851166
●Licensed Practical Nurse, New York 311607
●BLS certified through American Heart Association
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