Josie L. Villalobos
Brawley, CA *2227
******************@*****.***
Career Profile:
Dedicated and enthusiastic bilingual professional with a unique background in the
administration and customer service with excellent ability to work cross-functionally with
all levels of employees, management and customers. Able to establish priorities, manage
time productively and handle multiple projects simultaneously. A successful record of
achieving organizational goals through persistent effort, attention to detail and strong
problem-solving abilities.
Skills:
· Outlook · Microsoft Word · Microsoft Excel · Internet Explorer · 12 years of Customer
Service Skills · 12 years of Administrative Skills · 12 years of Office Support Skills· 12
years of Telephone Skills Bilingual-Spanish
Education:
Brawley Union High School Brawley, CA
General Education Diploma-1987
Work Experience:
Consuelo Sandoval, Brawley Ca
10/21 -07/22 IHSS Caregiver
Assist with driving to Dr appointment, grocery shopping, pay bills, clean inside an outside home & wash.
Ontario Socks/Ornaments. ONTARIO CA
11/19 - 01/20 Seasonal Retail Sales Associate
Greet customers walking-by kiosk.
Assisted customers with questions regarding products.
Demonstrated products to customers.
Assisted customers with check-out and collecting payment.
Ensure safety of area and customers.
Perform other duties assigned.
San Diego County Fair, Del Mar, CA
05/19 – 07/19 Seasonal Parking Cashier
Greeted customers into parking lot.
Assisted customers with questions.
Collected parking fees
Perform other duties assigned
Idaho Socks/Ornaments, Boise, ID
11/17 – 01/19 Seasonal Retail Sales Associate
Greet customers walking-by kiosk.
Assisted customers with questions regarding products.
Demonstrated products to customers.
Assisted customers with check-out and collecting payment.
Ensure safety of area and customers.
Perform other duties assigned.
Family Caregiver, Brawley, CA
12/13-02/18 Family Caregiver
Assist with personal care, including mobility, administering medication, eating
and transporting to doctor appointments.
Maintain open communication with family and health care professionals
regarding medical and emotional conditions.
Documented and reported any changes health status.
Ensure safety and well-being of family member.
North County Community Services, Oceanside, CA
10/08-12/13 Family Service Specialist
Responsible for recruitment, application screening and enrollment of NCCS
Development Centers
Provide Assistance to families interested in becoming self-sufficient
Coordinates parent meetings and trainings
Monitors classroom child/adult ratio in compliance with state, local and federal standards
Conduct staff meetings, convenes parent meetings, open house and other community
meetings as appropriate
Recruits families for infant and pre-kinder programs by performance standards and
performs other duties assigned.
Creative Publishing Service, Escondido, CA
07/07-10/08 Customer Service Representative/Data Entry Clerk
Answer inquiries from customers regarding subscription concerns and request
Research orders and back orders
Process magazine orders received by telephone
Post magazine subscriptions into data base
Post payments into data base
Perform other duties assigned.
Campesinos Unidos, Inc., Brawley, CA
08/06-12/06 Intake Clerk
File
Assisted clients with CARE program
Assisted clients with energy program
08/05-04/06 Community Laison
Assisted clients with rental assistance program
Assisted clients with light assistance program
Assisted with commodities and food baskets
Checked requisitions and purchase orders
Assisted clients filling out immigration, citizenship, social security
applications
Processed clients yearly taxes
06/03-12/04 Management Information Specialist
Assisted children under WIA grant
Monitor attendance and needs of children
Searched for childcare programs assessable and affordable to parents
Referred individual families to resources or programs within the agency
Such as food vouchers, assistance with electrical bills and health programs
12/01-06/03 Office Assistant
Assisted Health Program Director
Answered telephones
File
Check requisitions & purchase orders
Distributed pertinent information regarding health program
09/89-12/01 Child Care Monitor
Supervised children
Assisted children with arts and crafts
Cleaned after children
References Available Upon Request