Josie L. Villalobos

**** *. ******

Brawley, CA *2227

442-***-****

adr6yf@r.postjobfree.com

Career Profile:

Dedicated and enthusiastic bilingual professional with a unique background in the

administration and customer service with excellent ability to work cross-functionally with

all levels of employees, management and customers. Able to establish priorities, manage

time productively and handle multiple projects simultaneously. A successful record of

achieving organizational goals through persistent effort, attention to detail and strong

problem-solving abilities.

Skills:

· Outlook · Microsoft Word · Microsoft Excel · Internet Explorer · 12 years of Customer

Service Skills · 12 years of Administrative Skills · 12 years of Office Support Skills· 12

years of Telephone Skills Bilingual-Spanish

Education:

Brawley Union High School Brawley, CA

General Education Diploma-1987

Work Experience:

Consuelo Sandoval, Brawley Ca

10/21 -07/22 IHSS Caregiver

Assist with driving to Dr appointment, grocery shopping, pay bills, clean inside an outside home & wash.

Ontario Socks/Ornaments. ONTARIO CA

11/19 - 01/20 Seasonal Retail Sales Associate

Greet customers walking-by kiosk.

Assisted customers with questions regarding products.

Demonstrated products to customers.

Assisted customers with check-out and collecting payment.

Ensure safety of area and customers.

Perform other duties assigned.

San Diego County Fair, Del Mar, CA

05/19 – 07/19 Seasonal Parking Cashier

Greeted customers into parking lot.

Assisted customers with questions.

Collected parking fees

Perform other duties assigned

Idaho Socks/Ornaments, Boise, ID

11/17 – 01/19 Seasonal Retail Sales Associate

Greet customers walking-by kiosk.

Assisted customers with questions regarding products.

Demonstrated products to customers.

Assisted customers with check-out and collecting payment.

Ensure safety of area and customers.

Perform other duties assigned.

Family Caregiver, Brawley, CA

12/13-02/18 Family Caregiver

Assist with personal care, including mobility, administering medication, eating

and transporting to doctor appointments.

Maintain open communication with family and health care professionals

regarding medical and emotional conditions.

Documented and reported any changes health status.

Ensure safety and well-being of family member.

North County Community Services, Oceanside, CA

10/08-12/13 Family Service Specialist

Responsible for recruitment, application screening and enrollment of NCCS

Development Centers

Provide Assistance to families interested in becoming self-sufficient

Coordinates parent meetings and trainings

Monitors classroom child/adult ratio in compliance with state, local and federal standards

Conduct staff meetings, convenes parent meetings, open house and other community

meetings as appropriate

Recruits families for infant and pre-kinder programs by performance standards and

performs other duties assigned.

Creative Publishing Service, Escondido, CA

07/07-10/08 Customer Service Representative/Data Entry Clerk

Answer inquiries from customers regarding subscription concerns and request

Research orders and back orders

Process magazine orders received by telephone

Post magazine subscriptions into data base

Post payments into data base

Perform other duties assigned.

Campesinos Unidos, Inc., Brawley, CA

08/06-12/06 Intake Clerk

File

Assisted clients with CARE program

Assisted clients with energy program

08/05-04/06 Community Laison

Assisted clients with rental assistance program

Assisted clients with light assistance program

Assisted with commodities and food baskets

Checked requisitions and purchase orders

Assisted clients filling out immigration, citizenship, social security

applications

Processed clients yearly taxes

06/03-12/04 Management Information Specialist

Assisted children under WIA grant

Monitor attendance and needs of children

Searched for childcare programs assessable and affordable to parents

Referred individual families to resources or programs within the agency

Such as food vouchers, assistance with electrical bills and health programs

12/01-06/03 Office Assistant

Assisted Health Program Director

Answered telephones

File

Check requisitions & purchase orders

Distributed pertinent information regarding health program

09/89-12/01 Child Care Monitor

Supervised children

Assisted children with arts and crafts

Cleaned after children

References Available Upon Request

Contact this candidate