Service Representative Customer
Resume:
Shirley Englund
Sales Representative
Machesney Park, IL 61115
***********@*****.***
Adhere to work on days, but will accomidate on overnights. Looking for full time employment with benfits.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
The Connection Call Center - Loves Park, IL
November 2019 to Present
Take inbound calls for the state and take inbound outbound calls for Roadside Assistance. Help customers meet their needs.
Customer Service Representative
Alorica Calling Center - Illinois
September 2019 to Present
Take inbound calls for insurance purposes. Help pharmacist and techs with issues they may have. Manager Assistant
Mcdonalds - Beloit, WI
June 2016 to February 2021
serving customers, keeping the restaurant clean and organized, preparing food, making sure that food safety rules are followed, and monitoring employee performance. Sales Representative
Cricket Wireless, Delavan - Beloit, WI
June 2013 to March 2016
Checked inventory daily, sold and promoted new cell phones to customers. Opened and closed the store and cashed handled the register.
General Worker
Birdseye Foods - Darien, WI
October 2008 to May 2015
Drove forklift, issued and returned product. Made sure line was clean for next day production. Verified labels on the packaging and did daily checks.
Education
Graduate in General Studies
Beloit Memorial High School - Beloit, WI
September 2001 to June 2005
Skills
• Management
• Training
• Scheduling
• Sales
• Inventory
• Team Building
• Merchandising
• Cash Handling
• Microsoft Excel
• Word
• Food Safety
• Inventory Control
• Assistant Manager Experience
• Microsoft Word
• Customer service
• Food Preparation
• Packaging
• Forklift
• Manufacturing
Certifications and Licenses
Forklift Certified
Present
Driver's License
Food Handler Certification
Assessments
Food Safety — Familiar
November 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar
CRM Skills with Salesforce — Completed
March 2019
Measures a candidate's ability to demonstrate a knowledge of Salesforce objects, fields, and processes.
Full results: Completed
Direct Care — Proficient
December 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: Proficient
Logic & Critical Thinking — Completed
December 2019
Using logic to solve problems.
Full results: Completed
General Management Skills — Completed
December 2019
Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
-Forklift Certified
-Quality Control
-Microsoft Word
-Word Proccessing
-Sanitation
-Customer Service
Contact this candidate