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Nail Technician Customer Service

Location:
Placentia, CA, 92870
Posted:
August 17, 2022

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Resume:

Sara Ibrahim

Placentia, CA *****

adr6wl@r.postjobfree.com

323-***-****

Willing to relocate to: Orange County, CA - Los Angeles County, CA Work Experience

Manager/Nail Technician

POSH NAIL SALON & SPA - Costa Mesa, CA

2016 to 2020

Managing staff and clientele. Upholding salon standards and protocols including cleaning. Handling client's concerns and issues. Polish fingernails and toenails. Clean, cut and shape nails. Recommend colors, rhinestones and designs based on each customer’s style. Remove previously applied polish. Prepare and clean beauty station in-between appointments. Sterilize equipment before use. Inform clients about additional services and offers (e.g. loyalty discounts). Give hand and foot massages. Offer nail care treatment tips (e.g. how to strengthen nails and how to make manicures last longer). Up-sell treatments and beauty products, when appropriate. Take an interest in customers (e.g. chatting with them during appointments and remembering their preferences). Manage staff concerns. Work alongside with Salon Owner. Proven work experience as a Nail Technician, Manicurist or similar roles. Expertise in basic and advanced nail techniques, including French manicures, airbrushing and gel manicures. Knowledge of cosmetology trends. Understanding of sanitation and sterilization standards. Outside Sales Rep

Nail Supplies Unlimited - Anaheim, CA

2005 to 2016

Acquired new clientele and retention. Provided product line training and certifications. Performed booth sales at Beauty Expos. Co-created a spa manicure and pedicure line called New Beginnings. Provided customer service. Celebrity client liaison for Allure Magazine at 2005 Fashion Week. Extensive product knowledge.

Owner/Manager

Sara's Nail Studio & Spa - Newport Beach, CA

1998 to 2005

Reviewing appointment for the day. Ensure cleanliness. Supervising four nail technicians, a massage therapist and facialist. Handling customer complaints. Organizing monthly audits/budget for nail supplies. Servicing clients, reviewing service standards, pricing products for retail sale, following up on and resolving customer complaints, generating new business, staffing, leading and directing salon workers and managing finances. Inventory control. Lead staff refresher training classes. Education

College Degree in Creative Nail Design

Master Nail Technician - Anaheim, CA

2000 to 2000

College Degree in Manicurist

Marinello Schools of Beauty-Los Angeles - Santa Fe Springs, CA 1995 to 1995

Skills

• Makeup application

• Customer service

• Training & development

• Management

• Nail Care

• Upselling

• Account Management

• Outside Sales

Languages

• English - Expert

Certifications and Licenses

Nail Technician License

Cosmetology License



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