Sara Ibrahim
Placentia, CA *****
adr6wl@r.postjobfree.com
Willing to relocate to: Orange County, CA - Los Angeles County, CA Work Experience
Manager/Nail Technician
POSH NAIL SALON & SPA - Costa Mesa, CA
2016 to 2020
Managing staff and clientele. Upholding salon standards and protocols including cleaning. Handling client's concerns and issues. Polish fingernails and toenails. Clean, cut and shape nails. Recommend colors, rhinestones and designs based on each customer’s style. Remove previously applied polish. Prepare and clean beauty station in-between appointments. Sterilize equipment before use. Inform clients about additional services and offers (e.g. loyalty discounts). Give hand and foot massages. Offer nail care treatment tips (e.g. how to strengthen nails and how to make manicures last longer). Up-sell treatments and beauty products, when appropriate. Take an interest in customers (e.g. chatting with them during appointments and remembering their preferences). Manage staff concerns. Work alongside with Salon Owner. Proven work experience as a Nail Technician, Manicurist or similar roles. Expertise in basic and advanced nail techniques, including French manicures, airbrushing and gel manicures. Knowledge of cosmetology trends. Understanding of sanitation and sterilization standards. Outside Sales Rep
Nail Supplies Unlimited - Anaheim, CA
2005 to 2016
Acquired new clientele and retention. Provided product line training and certifications. Performed booth sales at Beauty Expos. Co-created a spa manicure and pedicure line called New Beginnings. Provided customer service. Celebrity client liaison for Allure Magazine at 2005 Fashion Week. Extensive product knowledge.
Owner/Manager
Sara's Nail Studio & Spa - Newport Beach, CA
1998 to 2005
Reviewing appointment for the day. Ensure cleanliness. Supervising four nail technicians, a massage therapist and facialist. Handling customer complaints. Organizing monthly audits/budget for nail supplies. Servicing clients, reviewing service standards, pricing products for retail sale, following up on and resolving customer complaints, generating new business, staffing, leading and directing salon workers and managing finances. Inventory control. Lead staff refresher training classes. Education
College Degree in Creative Nail Design
Master Nail Technician - Anaheim, CA
2000 to 2000
College Degree in Manicurist
Marinello Schools of Beauty-Los Angeles - Santa Fe Springs, CA 1995 to 1995
Skills
• Makeup application
• Customer service
• Training & development
• Management
• Nail Care
• Upselling
• Account Management
• Outside Sales
Languages
• English - Expert
Certifications and Licenses
Nail Technician License
Cosmetology License