Customer Service Server
Resume:
Jun ****
N I C O L E S H E A
*********@*****.***
Weymouth, Ma 02191
PROFESSIONAL SUMMARY
Dependable restaurant industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
SKILLS
Server training Liquor and wine service
Suggestive selling Menu memorization
High-volume dining Safe alcohol service
EXPERIENCE
Server, Anthem kitchen and bar, Feb 2017 Jan 2020, Boston, Ma Restocked stations regularly to promote team productivity and meet customer needs. Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
Took orders, made drinks, served food, and provided refills for guests. Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.
Trained new servers in restaurant procedures and customer service standards. Server, Becky's diner, Mar 2015 Dec 2017, Portland, Me Greeted all guests with smile and friendly greeting. Handled multiple tables at once with high service quality. Monitored tables, handled requests, kept drinks refilled, and offered menu recommendations.
Used POS system to accurately input orders and process payments. Answered phones and took phone orders for customer pick up or delivery. Cleaned and reset tables quickly between each customer group. EDUCATION
High School Diploma
Weymouth high school Weymouth, Ma
NS
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