Mary Franklin

**** **** ***** **. ******* TN ****1

Phone: 901-***-**** Email: adr6to@r.postjobfree.com

Objective

To obtain a position with an established organization that would enable me to utilize my skills, experiences, education, as well as having the opportunity to reach higher levels within the organization. Education

2018-Present Southwest Community College Memphis, TN Registered Nurse 2003-2004 Concorde Career College Memphis, TN Medical Office 1993-1997 Hamilton High School Memphis, TN Basic Programming 1995-1996 Kansas Vocational School Memphis, TN Microsoft Information Work Experience

2016-Now Baptist Medical Group Collierville, TN Referral Coordinator Coordinates and facilitates business function in support of physician service In addition, referral development department to include: Processing patient Referrals accurately and efficiently through data entry and with established Productivity guidelines and tools; generation of reports. Communication and Follow up with physician’s office staff and patient, problem resolution and Service recovery.

2006-2016 Regional One Health Memphis, TN Referral Coordinator Responsible for collection co-payments, Verify insurance, Answer and Transfer Multiple phone lines, Schedule Appointment, File Records, Print shot records, Patient Service Clerk, Process Dr.’s orders, and send medication orders to Pharmacy. Transport patient around hospital. Customer Service, Reception, code Dr.’s orders, Manage patient’s reports. Authorizations, Deductibles. 2004-2005 Family Physicians Group Collierville, TN Medical Coder Responsible for collecting deductible, Copay, Banks deposit, Verifying Insurance, Answering and transferring multiple phone lines, Scheduling Appointments, File records, and coding fee ticket. Skills

10 Key by Touch Excel Pass Port Medical Record

Microsoft Word CPT,ICD-9,HCPCS Medical Manage Data Entry Medical Term. Nurse calls Typing 55 WPM Verify Ins. Windows NextGen Power Point Receptionist

Medisoft Med Tech Transcription Insurance Billing

Outlook Scheduling Lascher Fischer Authorization

Soarian Financial Soarian Clinic Spreadsheet Access Med Tech Epic Crimson Medical Referral

Collection Deductibles Bank Deposit Referral

Ordering Supplies Explain EOB Filing Records Microsoft Office Customer Service Answer and Transfer Multiple Phone lines. Certification

High School Diploma

Medical Office