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Customer Service Administrative Assistant

Location:
Rogers, AR
Posted:
August 17, 2022

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Resume:

Cat Nealey Rogers, AR, *****

870-***-****

adr6td@r.postjobfree.com

EXPERIENCE

XMMS LLC, Smoke Shop, Winter Park FL - Sales Lead, Manager JAN 2021 - AUG 2022

● POS operation - transactions, returns, inventory, receiving shipments, etc…

● Averaged 30% of daily sales among staff of 5-6

● Partner with GM and DM to motivate and train/mentor staff of 12+

● Default MOD in absence of GM/DM

● Assist with all related to SOP compliance and training

● Provide management and administrative support to Managers

● Provide excellent customer service, driving sales to meet daily goals

● Provide advanced product education to disseminate and mentor staff

● Creating and maintaining a positive work environment South Orlando Baptist Church, Orlando FL - Administrative Assistant JAN 2019 - DEC 2020

● Creating and editing weekly bulletins, fliers, and website info

● Managing memberships and members’ data

● Assisted with incoming calls and requests

● Scheduled appointments and meetings for leaders and members

● Processed membership donations

● Managed inventory

● Managed the food pantry

Patty Cake Nannies, El Paso TX - House Manager

SEP 2015 -DEC 2018

● Maintained a safe and stimulating kid-friendly environment

● Assisted children with basic hygiene needs

● Managed cleaning, kitchen, and closet inventories

● Managed all mail and deliveries

● Constructed weekly schedules for family appointments

● Scheduled and managed a house staff of 4

● Assisted with organization of home offices and personal spaces

● Provided transportation to and from all appointments and outings Cash Saver, Crossett AR - Cashier

MAR 2011 - AUG 2015

● Standard POS operation - transactions and returns

● Stocked and faced merchandise

● Provided excellent customer service

SKILLS

Computer Proficiency

Microsoft Word

Customer Service Excellence

Open/Closing Procedures

Inventory Management

CPR/First Aid Certified

POS Systems

Sales Training

Drawer Balancing

Complaint Resolution

Retail Front-End Operations

Cashier Audits and Reports

Stocking and Merchandising

EDUCATION

Crossett High School

- High School Diploma

Crossett, Arkansas

August 2009 - May 2013



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