Qa Analyst Scrum Master

Indira Boyapati

Tel:925-***-****

Email:*********@*****.***

Professional Summary

Worked on large scale projects with extensive experience in Software Development Life Cycle and Software Testing Life Cycle (STLC)

Highly motived senior QA engineer with Scrum Master certification

Experience in developing and reviewing Function /Business Requirements Documents, User stories, wireframes, and UML diagrams (activity diagrams, state diagrams, ERD - Entity Relationship and DFD - Data Flow)

Skilled in creating test plans, identifying test scenarios, developing and maintaining test scripts, produce traceability matrix and documenting all phases of QA process

Experience in different project management methodologies Agile and waterfall. Proficient in project related activities like action items, presentations and user requirements.

Experience in coordinating QA/UAT related activities, work with product owners/developers to clarify defects, prioritize defects and retest

Expertise in different types of testing like smoke, functional, system, security, integration, usability, compatibility, web services, databases, GUI, UAT, Performance, Load and Stress Testing, etc.

Expertise in identifying Bugs and Bug Tracking using tools like ALM/QC, Rally and Jira

Experienced in Testing Mobile applications on various devices

Excellent in communication, presentation and interpersonal skills

Ability to work in tight schedules and on different applications concurrently

Technical Summary

Testing Tools:

HP Quick Test Pro (QTP), Win runner,

Load Runner, Soap UI

Databases:

Oracle, MS-SQL Server, MS Access

Operating Systems:

Windows 95/98/NT/2000/2003/NT/XP, Vista, Windows 7, DOS Solaris (UNIX), iOS, Android

Microsoft Tools:

MS Office, MS Project, NetMeeting, MS Visio

Test Management and Defect Reporting

Rally, HP-QC, Jira, Bugzilla, Agile wrap

Professional Experience

Position: Sr QA Analyst Aug 2015 – Till Date

Client: Kaiser Permanente

Description: Kaiser Permanente provides health insurance plans and health care services for the plan members. Responsible for functional and user acceptance testing of the following applications

a)KP.ORG

b)Medicare Net

c)Business Customer Self Service Platform (BCSSP)

Responsibilities:

Responsible for testing the following modules Responsive Web Design Sign On, My Medical Records, Find doctors and locations and Business customer self-service platform

Analyzed user stories and written test cases. Interacted with product owners and business analyst to understand/clarify the business process

Used ALM and Rally to write test cases and manage them throughout the testing lifecycle.

Prepared test data by querying backend systems like LDAP, EPIC and KAT

Participated in daily standup meetings and defect management meetings

Performed different types of testing like smoke, functional, integration, UAT and regression testing

Participated in Offline cell and Go-live validation

Performed accessibility testing using Accessibility Management Platform (AMP), Non Visual Desktop Access (NVDA) and Voiceover

Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the application.

Environment: IE, Chrome, Safari, Windows, Android, IOS, ALM, Rally, AMP, NVDA, Voiceover

Position: QA Analyst July 2013 – June 2015

Client: Wells Fargo, San Francisco

Description: Wells Fargo provides comprehensive services for business customers using CEO portal. Worked on testing multiple applications in wholesale QA like Account Reconciliation Plan (ARP), Image Positive Pay (IPP), Mobile IPP, Reverse Positive Pay (RVP), Treasury Management plus (TOP), CDM and Fraud Manager

Responsibilities:

Performed batch testing for the legacy applications (ARP, IPP, RVP, CDM and TOP). Managed test data for logical day testing

Written Test cases by analyzing user stories and wire frames to cover all the areas of the application. Updated test cases in ALM throughout the testing life cycle

Participated in peer review meeting for created test cases and analyzing various testing documents and process of testing life cycle.

Performed defect management by logging all the defects in ALM, JIRA and communicating the defects to the developers

Performed testing of web services on the main application using soap UI.

Performed testing for mobile IPP application on multiple devices, multiple OS.

Performed cross browser testing for ARP, IPP, RVP and CDM to remediate compatibility issues. This required interaction with browser certification team and developers.

Performed UAT testing for Fraud Manager Application

Participated in defect review meetings and worked closely with the application development, design and testing teams to resolve defects/technical issues

Performed smoke testing for each deployment for multiple applications, coordinated with deployment team and was responsible for QA signoff.

Created documentation to cross train and onboard new resources to the team.

Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software

Environment: IE, Chrome, Safari, Windows, Android, IOS, ALM, JIRA

Environment: SQL Developer, Quality Center, Internet Explorer, Safari, soap UI 4.0

Certifications: Certified Scrum Master (CSM), ID: 000520968

Education:

Master’s in Business Administration from Acharya Nagarjuna University

B.S. in Computer Science From ASN Degree College

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