Jennifer Montoya

EAger and Motivated and Ready to Work

Stockton, CA 95210

adr6ph@r.postjobfree.com

+1-510-***-****

My goal is to attain a position in which I utilize both my strong customer service skills and my friendly disposition in an environment I can grow.

Strong interpersonal skills

Dedicated team player

Customer-service oriented

Strong problem solving

Works well under pressure

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist/Shipping

International windows corp. - Stockton, CA

September 2021 to May 2022

1. Answer multi line phones

2. Maintain all filing cabinets

3. Assist Sales Desk

4. Maintain Company email

5. Arrange and assign shipping routes

Medical Receptionist

Central Veterinary Hospital - Newark, CA

July 2019 to July 2020

Checking in patients

Answering phones

Preparing vaccinations

Updating medical records

Assist and arrange Euthanasia

Cashier

Magnussen Lexus Service Department - Newark, CA

September 2016 to October 2018

Customer Service

Answer phones

Arrange and maintain the LYFT Program for clients

Human Resources Support

Trendtec Temp Agency - San Jose, CA

June 2016 to September 2016

Process all new-hire paperwork

Verify tax forms are complete

Payroll Input

Education

High School Diploma

John F. Kennedy High School - Fremont, CA

2001

Skills

• Dedicated team player

Customer-service oriented

Strong problem solving

Works well under pressure

• Microsoft Office

• Multi-line phone systems

• Postage Machine

• Veterinary experience

• Medical office experience

• Medical receptionist

• Medical records

• Medical scheduling

• Patient care

• Front desk

• Medical terminology

• Guest Services

• Office Administration

• Data Entry

• Office Management

• Phone Etiquette

• English

• Computer Skills

• Caregiving

Assessments

Customer focus & orientation — Expert

September 2021

Responding to customer situations with sensitivity Full results: Expert

Customer service — Proficient

September 2021

Identifying and resolving common customer issues

Full results: Proficient

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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