Customer Service Front Desk
Resume:
Jennifer Montoya
EAger and Motivated and Ready to Work
Stockton, CA 95210
***********@*****.***
My goal is to attain a position in which I utilize both my strong customer service skills and my friendly disposition in an environment I can grow.
Strong interpersonal skills
Dedicated team player
Customer-service oriented
Strong problem solving
Works well under pressure
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist/Shipping
International windows corp. - Stockton, CA
September 2021 to May 2022
1. Answer multi line phones
2. Maintain all filing cabinets
3. Assist Sales Desk
4. Maintain Company email
5. Arrange and assign shipping routes
Medical Receptionist
Central Veterinary Hospital - Newark, CA
July 2019 to July 2020
Checking in patients
Answering phones
Preparing vaccinations
Updating medical records
Assist and arrange Euthanasia
Cashier
Magnussen Lexus Service Department - Newark, CA
September 2016 to October 2018
Customer Service
Answer phones
Arrange and maintain the LYFT Program for clients
Human Resources Support
Trendtec Temp Agency - San Jose, CA
June 2016 to September 2016
Process all new-hire paperwork
Verify tax forms are complete
Payroll Input
Education
High School Diploma
John F. Kennedy High School - Fremont, CA
2001
Skills
• Dedicated team player
Customer-service oriented
Strong problem solving
Works well under pressure
• Microsoft Office
• Multi-line phone systems
• Postage Machine
• Veterinary experience
• Medical office experience
• Medical receptionist
• Medical records
• Medical scheduling
• Patient care
• Front desk
• Medical terminology
• Guest Services
• Office Administration
• Data Entry
• Office Management
• Phone Etiquette
• English
• Computer Skills
• Caregiving
Assessments
Customer focus & orientation — Expert
September 2021
Responding to customer situations with sensitivity Full results: Expert
Customer service — Proficient
September 2021
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Proficient
September 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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