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Customer Service Store Manager

Location:
Spruce Grove, AB, Canada
Posted:
August 17, 2022

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Resume:

Brenda Reashore

Spruce Grove, AB T*X *V*

adr6o7@r.postjobfree.com 780-***-****

Highlights of Qualifications

● Recently completed Sage 50 training at NewPhase training

● Effective multitasking and time management skills developed by managing administrative tasks, overseeing employees, and providing excellent customer service

● Outstanding interpersonal and communication skills developed through extensive customer service experience, handling customer complaints in a calm and professional manner

● Demonstrated decisive leadership abilities with experience interviewing, hiring, training, scheduling, evaluating job performance, disciplining, and supervising employees

● Proven organizational and planning capabilities demonstrated through completing payroll duties, scheduling staff, and monitoring sales activities Employment History

Store Manager 2015 to 2020

Carters/Oshkosh, Spruce Grove, AB

● Hired, trained, coached, and evaluated personnel, promoting or firing workers when appropriate

● Created staff schedules based on hours worked, availability, and store needs

● Assigned employees to specific duties

● Enforced safety, health, and security rules

● Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised

● Worked with stipulated budgets and authorized payments and merchandise returns Assistant Store Manager 1989 to 2015

Walmart, Spruce Grove, AB

● Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints

● Performed payroll duties

● Directed, and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers

● Monitored sales activities to ensure that customers receive satisfactory service and quality goods

● Inventoried stock and reordered when inventory dropped to a specified level

● Instructed staff on how to handle difficult and complicated sales Education

Simply Accounting – Sage 50

NewPhase Training, Edmonton, AB

High School Diploma

Ethelbert Collegiate, Ethelbert, MB

References Available Upon Request



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