Customer Service Store Manager
Resume:
Brenda Reashore
******@*****.*** 780-***-****
Highlights of Qualifications
● Recently completed Sage 50 training at NewPhase training
● Effective multitasking and time management skills developed by managing administrative tasks, overseeing employees, and providing excellent customer service
● Outstanding interpersonal and communication skills developed through extensive customer service experience, handling customer complaints in a calm and professional manner
● Demonstrated decisive leadership abilities with experience interviewing, hiring, training, scheduling, evaluating job performance, disciplining, and supervising employees
● Proven organizational and planning capabilities demonstrated through completing payroll duties, scheduling staff, and monitoring sales activities Employment History
Store Manager 2015 to 2020
Carters/Oshkosh, Spruce Grove, AB
● Hired, trained, coached, and evaluated personnel, promoting or firing workers when appropriate
● Created staff schedules based on hours worked, availability, and store needs
● Assigned employees to specific duties
● Enforced safety, health, and security rules
● Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised
● Worked with stipulated budgets and authorized payments and merchandise returns Assistant Store Manager 1989 to 2015
Walmart, Spruce Grove, AB
● Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
● Performed payroll duties
● Directed, and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
● Monitored sales activities to ensure that customers receive satisfactory service and quality goods
● Inventoried stock and reordered when inventory dropped to a specified level
● Instructed staff on how to handle difficult and complicated sales Education
Simply Accounting – Sage 50
NewPhase Training, Edmonton, AB
High School Diploma
Ethelbert Collegiate, Ethelbert, MB
References Available Upon Request
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