Data Entry Call Center
Resume:
SUMMARY
Organized and motivated employee eager to apply time management and
organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
EXPERIENCE
Onpoint Industrial Services - Human Resources /Driver Trainer Beaumont, TX • 10/2018 - 04/2022
Hotard - Human Resources Assistant/Dispatcher
Port Arthur, TX • 04/2014 - 11/2018
CONTACT
***************@*****.***
Beaumont, TX 77705
SKILLS
EDUCATION AND TRAININ
G
Associate of Applied Science:
Occupational Health And
Industrial Hygiene
Lamar Institute of Technology
Beaumont, TX • 12/2008
Bachelor of Science: Criminal
Justice
Lamar State College - Port
Danielle Artis
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
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• Designed and directed orientation and training programs to meet client needs. Evaluated client processes, employee performance and training progress to determine additional training needs.
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• Documented training activities and changes to analyze program effectiveness. Developed complete training programs and led training using expert learning techniques.
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• Monitored training costs and prepared budget reports to justify expenditures. Co-developed on-the-job training programs to reduce training time from 8 to 6 weeks.
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Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
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Created, organized and maintained employee personnel files to keep sensitive data secure.
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Conducted employment verification and background investigation to facilitate hiring process.
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Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
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Organized and attended hiring events and participated in job fairs to network with potential candidates.
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• Created and managed more than 100 confidential personnel records. Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
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• Training Program Design
Training Method
Development
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• Job Skill Building
• Attention to Detail
• Orientation and Onboarding
• Leadership Development
• Persuasive Negotiation
• Problem Solving
• Critical Thinking
• Clear Communication
• Microsoft Office
• Decision Making
• Data Entry
• Coaching and Development
• 3.4 GPA
Arthur
Port Arthur, TX • 05/2005
Tax Preperation
Compro Tax
Beaumont, TX • 11/1994
Supervised driver dispatching, route planning and vehicle tracking for over 100 drivers.
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Communicated with individuals within inbound call center setting to complete dispatch support for outbound calls.
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• 3-4 GPA
Completed professional
development in Tax
Preparation
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Contact this candidate