GODFREY T.

PETERS

adr6hx@r.postjobfree.com

929-***-**** (USA)

Bellerose, NY, 11426

EDUCATION

●Bachelor of Science in Computer Science - University of Guyana - Turkeyen Campus, Guyana – 2005

●Kofax Technical Solution Specialist – KOFAX INC., Irvine, CA, USA – 2010

●CompTia CDIA+ (Certified Document Imaging Architect) – ECM Institute, West Brookfield, MD, USA – 2011

●Inflight Crew Member - JetBlue University

Orlando, Florida – 2022

CERTIFICATIONS/TRAINING

●AIIM Electronic Content Management (ECM)

●Business Communication

●Computer Technician

●Project Management Services

●Supervisory and Team Leadership

SKILLS

●Business Solution Sales

●Customer Engagement & Relationship Management

●Document Capture/Imaging

●Health & Safety

●Leadership

●Problem Solving

●Program & Project Management

●Public Speaking

●Time Management

●Windows, Servers & Microsoft Administration

ACHIEVEMENTS

●Project Lead in digitizing over 20,000,000 images to Records & Document Management Systems

●Generate over US$25,000,000 in revenue for the Document Management Department

●Increase the sales of Kofax Products by 200% over a 4 years

●Improved the customer satisfaction ratings from 40% to 90% for the Document Management Department

●Designed the website for the Commonwealth Youth Program

●Designed the Local Area Networks for Public, Private & NGOs

●Trained over 2000 persons in First-aid & CPR

●Lead over 4,000 youths between ages 12-25 to accomplished their Duke of Edinburgh Awards in Bronze, Silver & Gold

VOLUNTEERING:

General Conference of SDA Uniform Clubs, 2006-2019

Commonwealth Youth Programme Caribbean Centre, 2005-2006

The Duke of Edinburgh's International Award (President’s Youth Award: Republic of Guyana), 2001-2006

Guyana Red Cross Society (GRCS), 1999 to 2004

AFFILIATIONS

●Project Management Institute (PMI), Member since 2008

●Pathfinder and Master Guide Clubs of the General Conference of Seventh-Day Adventist, Member since 2006

PROFESSIONAL SUMMARY

A Skilled and Professional Information Technology Specialist who is self-motivated, works well with Projects. A holder of a Bachelor Science in Computer Science with a strong management and operational efficiency background. An impressive track record of over fifteen (15) years of hands-on Program and Project Management in several Enterprise Content Management Projects, within the Information, Communication and Technology (ICT) spare. Deployed several Multi-million-dollar initiatives both in the private and public sectors, infusing technology, business processes and re-engineering techniques to satisfy the evolving needs of Clients, while achieving consistent growth in overall sales.

WORK HISTORY

JetBlue Inc. – New York, USA

Inflight Crew-member – (05/2020 – Present)

Main Responsibilities:

1.Take responsibility for putting the safety and comfort of our customers first, and being flexible and dependable when it comes to working holidays, weekends and non-traditional hour.

World Freight Services – New York, USA

Warehouse Agent – (03/2020 – 04/2022)

Main Responsibilities:

1.Performing Loading and unloading of cargo (mail, express, baggage, freight, and company material) on and off aircraft.

2.Assist in The transporting of cargo between terminals and aircraft.

3.Conduct The ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated express docks, mail and baggage in the outbound baggage room.

Private – New York, Georgia & Maryland, USA

Project Manager – (07/2020 – 02/2022)

Main Responsibilities:

1.Managed client affairs for them from conception to deadline.

2.Reduced customers issues by 50 % performing various Document

3.Processing of documents while interaction the various government agencies on behalf of Clients.

4.Perform data entry duties and computer troubleshooting functions for

various clients with difficulties.

EliteCare – New York, Georgia & Maryland, USA

Home Health Aide – (01/2020 – 06/2020)

Main Responsibilities:

1.Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.

2.Assists patients by providing personal services, such as, bathing, dressing, and grooming.

MASSY TECHNOLOGIES InfoCom – Trinidad (KOFAX Inc, - California, USA)

Program Manager – Document & Data Capture Services

(11/2006 - 12/2019)

Main Responsibilities:

1.Managed and oversee the overall operational efficiency and improvement for the Document and Data Capture Services Department.

2.Successfully reviewed and improved business processes through innovative approaches such as Remote, On-site and Backlog Digitization, while enhancing customer satisfaction by 90%.

3.Accomplished sales goals and boosted revenue by 50% yearly through product knowledge and customer relationship management during my tenure.

4.Planned and designed the architecture of KOFAX software, scanning equipment and integration of its hardware components for each new projects.

5.Conducted KOFAX presentations to management executives within the Massy Group of Companies and successfully signed a recurring contract to digitized various company’s and departments files from paper files to digital files, totaling $1 million transformational deal for KOFAX.

6.Manage and coordinate all activities of technical bid responses from the Massy offices for KOFAX in relation to Client request for proposal.

Commonwealth Youth Program Caribbean Centre (CYPCC) – Guyana

Assistant Program Manager

(10/2004 - 06/2006)

Main Responsibilities:

1.Compiling, editing and updating the Commonwealth countries information unto the Commonwealth Website.

2.Oversee the overall operational efficiency and improvement for the website.

3.Host daily and weekly meeting across the Caribbean with the Youth Leaders for information that is needed to be inputted unto the website.

4.Contribute to the growth of Commonwealth Youth Programme Caribbean Centre by utilizing consultative-led approaches and industry best practices bringing insight expertise and experiences to shape digital transformational deals and propositions of both private and public sector organizations.

President’s Youth Award (Duke of Edinburgh Award) – Guyana

Team Leader for the Youth Award

(10/2004 - 09/2005)

Main Responsibilities:

1.Conduct and execute daily planning of activities for 500 youths between ages 12 to 25 such as Community Services, Physical Recreations, Skills Training and Expeditions.

2.Responsible for guiding senior management on the needs of the department mainly: inventory, supplies, process changes, corrective actions and operational optimization.

3.Supervise 100 plus Unit Leaders, ensuring adherence to the International Award’s guidelines and policies, provide problem solving and leadership skills to ensure our leaders are equipped.

4.Contribute to the growth of the PYARD Instructors and Volunteers by utilizing Road Shows, Fairs and promotional sessions towards both private and public sector organizations.

5.Conduct sessions with key stakeholders internally (PYARG) to plan, design and execute new and innovative services to increase the Awards’ participants

Guyana Power and Light Inc – Guyana

Supervisor – Information Technology & Data Processing Department

(09/1999 - 09/2001)

Main Responsibilities:

1.Perform Data Processing duties to ensure collected information are inputted into the Billing System and printing of customers’ Electricity Bills, using Unix.

2.Responsible for guiding senior management on the needs of the department mainly: inventory, supplies, process changes, corrective actions and operational optimization.

3.Host daily and weekly backups of the Departments work.

4.Effectively communicate with each shift both AM and PM the challenges faced and opportunities for success by documenting necessary notes to shift leads within the Data Processing Department.

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