Support Specialist Customer
Resume:
LANGUAGES
English - B*
LINKS
********@*******.**
Ǐ Plaza Las Adelfas, Nº7, Piso 2,
Spanish
https://www.linkedin.com/in/le
sley-meli%C3%A1n-d%C3%A9ni
z-aa7775199/
Lesley Melián Déniz
FINANCIAL ADVISOR SPECIALIZED IN
MARKETING AND CORPORATE SOCIAL
RESPONSIBILITY
Professional specialized in high standars of customer satisfaction. Proactive and dynamic with knowledge in Economics, Marketing and Finance. Excellent communication skills.
PROFESSIONAL EXPERIENCE
CUSTOMER SUPPORT SPECIALIST
GENESIS GLOBAL LIMITED,, Malta
Jan 2022 - Present
Solve the problems and doubts that customers face in the online gambling process
FINANCIAL ADVISOR
CAJASIETE CAJA RURAL, SDAD. COOP. DE CRÉDITO, Santa Cruz, España Jun 2017 - Jul 2021
Interview clients to develop a nancial plan.
Recommend investment strategies to clients.
Manage clients portfolios.
BUSINESS MANAGER
CAJASIETE CAJA RURAL, SDAD. COOP. DE CRÉDITO, Santa Cruz, España Nov 2014 - Jun 2017
Establish and mantain relationships with individual clients or business and help them with problems that can be deal.
Examine, evaluate and process loan applications.
EDUCATION
EXPERT COURSE IN CORPORATE SOCIAL RESPONSIBILITY Jan 2021 - Jun 2021 UNED, Santa Cruz de Tenerife, Spain
MASTER IN MARKETING, ADVERTISING AND COMMUNICATION
Nov 2019 - Jan 2021
Universidad Atlántico Medio, Santa Cruz de Tenerife, Spain REAL ESTATE CREDIT LAW CERTIFICATION PROGRAM Jun 2018 - Jul 2018 Universidad Carlos III de Madrid, Madrid, Spain
MIFID II CERTIFICATION PROGRAM Mar 2018 - Jun 2018 Universidad Carlos III de Madrid, Madrid, Spain
MASTER IN COMMERCIAL MANAGEMENT AND MARKETING
Jun 2014 - Jun 2016
Universidad Camilo José Cela, Madrid, Spain
DEGREE IN ECONOMICS Sep 2008 - Sep 2014
Universidad de La Laguna, Santa Cruz de Tenerife, Spain SKILLS
Customer orientation Teamwork Adaptation to change Con ict resolution Proactivity Decision making
L
M
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