Computer Operator Security Officer
Resume:
Sidney Markland
Snellville, GA *****
***********@*****.***
Experienced in a unique combination of facility security and information technology, I am a solutions oriented problem-solver, who is both detail oriented and resourceful. I continue to train in the IT field and am currently seeking certification in A+ and Network +. I am eager to put my skills and training to work and excited to make a positive and immediate impact as part of your successful team. Work Experience
Reverse Logistics Specialist
TRC Staffing/Stratix Corporation - Norcross, GA
October 2021 to March 2022
• Warranty Management/Product Support
• Return Merchandise Authorization
• Resolve customer complaints quickly and efficiently
• Keep customer updated on the latest products in order to increase sales.
• Reinstall software on Apple IPhone and Handheld Device
• Input Product information On EXCEL SPREADSHEET.
• Retrieve product information on ORACLE DATABASE
• Print serial number labels from Service Tools
Pest Control Tech
Future Services - Snellville, GA
June 2020 to September 2021
Provide the best possible solution to get rid of pest Infestation to residential and commercial properties. Technician/Driver
Emergency Water Removal - Doraville, GA
May 2019 to November 2019
Along with a team members, Pick up materials that was left by the Demo Team using a a Box Truck, and Pick up Truck at Residential Properties.
Computer Operator
Insight Global/ HP Enterprise - Suwanee, GA
January 2017 to January 2018
Computer Operator
Provided onsite support for the operations teams in US and INDIA. Through email or SKYPE comply to the request of the client to remove and load new scratch tapes from the library in that location and send offsite.
Inform the clients through email that the tapes are removed. Scan the removed tapes to PMT, and File bridge to send offsite. Security Officer
SOS Security - Alpharetta, GA
August 2016 to November 2017
Monitored the traffic indoor and outdoor of the property manually and on CCTV. Assist visitors to tenant location and surrounding areas of the property.
Security Officer
Allied Barton Security Services - Atlanta, GA
2006 to 2015
Provide computerized and manual security for the Galleria Lobby Enter client information into database and create client and visitor ID badges Ensured clients had proper identification before passing security Deliver excellent customer service to clients and visitors Education
Help Desk Certification in Information Technology
Sullivan and Cogliano Training Center Online - Miami, FL February 2016 to November 2016
High School Diploma
Milton High School
Skills
• Microsoft Outlook (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Word (10+ years)
• Oracle (Less than 1 year)
• Service Tools (Less than 1 year)
• Computer literacy
• Computer skills
• Pest Control
• CCTV
• Help Desk
• Operating Systems
• Communication skills
• Customer service
• Windows
• Box Truck
• Logistics
Certifications and Licenses
Driver's License
Pesticide Applicator’s License
Pest Control License
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