Data Entry Service Representative
Resume:
Objective
To obtain a position utilizing my experience, skills, and knowledge to enhance the productivity of your company. Authorized to work in the U.S. for any employer.
Experience
August 2014 – November 2018
Patient Account Representative, Pittsburgh mercy
Posting spreadsheets for electronic service activity logs, monthly residential spreadsheets, and other various service in behavioral health daily in AVATAR and CMHC systems.
Multiple functions in data entry that include issuing county numbers for CIPS, PATH services, questionnaires for adults & adolescents that are linked semimonthly to their services.
Ensuring all services are entered in a timely manner to be billed at the end of the month reporting
Working in various insurance systems that include Promise, UPMC Health Plan, NaviNet, MyAbility, Zirmed, CCBHO.
Insurance denials and claims
Write off time exceeded services
Responding to various emails about billing, residential, or insurance issues or questions
June 2011 – June 2014
Customer Service Representative, Pittsburgh mercy
Assisting Doctors, Nurse, Therapists and other staff
Scheduling appointments, checking consumers in for appropriate appointments, making reminder appointment phone calls, answering and directing phone calls appropriately.
Entering Consumer Outcomes for Service Coordination in computer
Counting and verifying cash bags from various sites
Running Medical Assistance and CCBHO verifications for Service Coordinators and Case Managers
Sorting postal and interoffice mail appropriately, applying postage and metering outgoing mail
Filling and delivering supply orders, ordering and stocking supplies for the building
End of the Month Inventory for Travelers Aid Bus Tickets, ordering bus tickets for site
Education
2008-2011
Associate degree in specialized business-Criminal Justice, EVEREST INSTITUTE
Participated as a Juror in the Gourley Moot Cup Competition, February 2010, Outstanding Student in Criminal Justice, February 2010
Dean’s List – Fall 2008, Summer 2009, Fall 2009, Summer 2010, President’s List – Winter 2009, Spring 2009, Winter 2010, Spring 2010
2001-2003
Certificate, UPMC SCHOOL OF RADIOLOGY TECHNOLOGY
1997-1999
Associate Degree in Cosmetology Management, PITTSBURGH BEAUTY ACADEMY
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