Customer Service Construction Technician
Resume:
GODWIN ADI
**** ***** ***** *******, ***#***
Omaha Nebraska 68164
***********@*****.***
OBJECTIVE
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Work Experience
Ghana CoCoBod
Maintenance Supervisor (2009-2022)
Duties
I oversee maintenance and repairs of electrical,Plumbing,Heating, ventilation and Air Conditioning, Carpentry,Painting and other building systems.
I direct and organize all activities around building systems, equipment operations and safe production standards.
Plans and organizes tasks for all technicians before the start of a shift.
Ensure all health, safety and regulations are followed.
Manage and maintain a preventive maintenance system to keep all day-to-day.
Godwin Construction Ltd
Building Contractor(2000- Date)
Duties
Overseeing and leading a team of specialized contractors and other personal.
Preparing cost estimates, budgets and work schedules.
Ensuring that safety rules and guidelines are followed on construction sites at all times
Inspecting and reviewing all quality of work done by employees and subcontractor.
Keeping up-up- date and accurate financial records.
Hiring subcontractors while scheduling and coordinating their activities.
Ensuring that legal requirements, buildings and safety codes and other regulations are strictly complied with.
Working collaboratively with architects, engineers and other construction.
MelCom shopping Mall
Customer Service (2005-2010)
Duties
Address customer issues and resolve them in a timely and efficient manner.
Answering both general/specific customer questions about the company products/services.
Processing orders and transactions like handling order cancellations, products returns and exchanges.
Providing information about a company’s special offerings and up selling related products/services.
Dealing with unhappy customers and handling complaints
Collecting and analyzing customer feedback.
Developing and documenting knowledge into helpful content.
EDUCATION, SKILLS ABD ABILITIES
Certificate in BlockLaying and Concreting Craft — Koforidua Technical Institute ( 1993- 1994)
Certificate in BlockLaying and Concreting Advanced Craft —koforidua Technical Institute ( 1999 -2000)
Certificate in Construction Technician Part 1– koforidua Technical institute (1999-2000)
Ability to work under pressure, contribute to a team environment.
Highly proficient in word and internet .
Excellent oral communication and written skills.
Strong analytical skills, since a building contractor must plan a project strategies.
Good decision-making skills, which enables me to make choices regarding all projects.
Strong leadership skills, since a building contractor must effectively delegate tasks.
Very professionalism, patience and people-first attitude in customer service.
REFERENCE
Abigail Amartey – 402-***-****
Manuela Krueger—402-***-****
Alexander Okumko — +233*********
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