Maintenance Supervisor Customer Care
Resume:
Matthew T. Ilg **** N. Vincennes Trail
******@***.*** Momence, Il 60954
Seeking Employment: Maintenance Supervisor
Supervisory experience and skills
** ***** *********** ********or
Established preventative maintenance, equipment modification, and repair programs improving plant efficiency
Lead and implemented department in improvements in reliability, predictive and preventative maintenance
Ensured safe work environment practices and procedures were established and followed
Provided training, assistance, and direction to subordinates in various safety and core job principles and practices
Scheduled safety and damage control programs
Developed Naval training manuals on various plumbing aspects relevant to older fleet equipment
Maintenance Supply procurement supervisor during 3 major underway operations
Lead Engineer for Mc Donalds “Speed Pass” implementation (1 year)
Experienced with word processing, spreadsheet, database applications
Scoutmaster & Asst Scoutmaster for 10 years molding young boys to men teaching life skills
Maintenance Experience
10 years in the maintenance from vehicle maintenance, plumbing, welding, electrical, carpentry
5 years in computer hardware and system maintenance
Ability to work well with customers on complex and sometimes challenging issues
Work independently planning and executing jobs at each site with regards to safety, efficiency, customer satisfaction
Experienced in analysis and root cause investigation
Experienced in trouble shooting various pumps, electrical issues, computer hardware issues, fire prevention and extinguishing equipment
Significant Accomplishments
Planned, and coordinated the building of two different garages
Planned and coordinated several electrical and cabinet remodeling projects
Regularly conducted hands-on fire extinguisher to groups of 50 or more at various client locations
Work Experience
Basic Fire Prevention (Customer Trainer – Field Technician) 2003 to present & 1988 to 1998
Hewlett Packard/Compaq Computer Company (Field Engineer) 1998 to 2003
US Navy (Supervisor – Pipe fitter – Carpenter - Welder) 1977-1981 & 1984 -1988
Bessco Tube (Carpenter & Pipe Fitter) early 1988
Lincoln Auto (Mechanic) 1981 to 1984
Sears Robuck & Company (Part-Time Clerk in Credit Department) 1981 – 1984
Education & Accommodations
Network Engineer Certifications in IBM, HP, Compaq printers and Cisco Routers
NEC code for Journeyman Pipefitter
Journeyman Carpenter
Fire Fighter 2 & 3
Three years college with accounting concentration
Received customer care award while working at Sears in the Credit Department
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