Telephone Interviewer Office Worker
Resume:
Lisa
Quintero
Remote Office Worker
Contact
Address
San Diego, CA, 92111
Phone
************@*****.***
Skills
Excellent
Telephone Interviews
Quick learner
Call center processes
Inbound and outbound calls
Participant screening
Client Engagement
Organization and Time
Management
Accomplished Telephone Interviewer offering 10 years of expertise in maintaining personable demeanor while conducting interviews over the phone. Successful in following procedures and explaining the purpose of the interview to gain cooperation and genuine responses from participants. Excellent at remaining cordial while accurately transcribing responses. Accomplished Telephone Interviewer offering 15 years of expertise in maintaining personable demeanor while conducting interviews over the phone. Successful in following procedures and explaining the purpose of the interview to gain cooperation and genuine responses from participants. Excellent at remaining cordial while accurately transcribing responses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
2020-01 -
Current
Telephone Interviewer
Luth Research, San Diego, CA
• Gathered data and insights from participants during telephone interviews.
• Explained questions in better detail for interviewees to allow truthful answers.
2002-06 -
2007-02
Medical Research Supervisor/Project
Manager
Luth Research, San Diego, CA
• Maintained open communication by presenting
regular updates on project status to customers.
• Tracked project and team member performance
closely to quickly intervene in mistakes or delays.
• Built successful project plans covering objectives, resources and staffing to meet schedules.
Education
No Degree: Project Management
Coursera - Online Courses
• Relevant Coursework Completed: Foundations of
Project Management certificate
1989-05 High School Diploma
Academy of Our Lady of Peace - San Diego, CA
Additional Information
Awarded for three years Luth Research Employee of
the Quarter 2002-2005 and also Luth Research
Employee of the Year 2006.
.
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