Customer Service Membership Director

Dave Mallouk

**** ********* ****** *****

Coconut Creek, FL 33066

954-***-****

***********@*******.***

OBJECTIVE

To use my substantive Customer Care background in a Business Development and Customer Service Center environment to enhance Sales and Service by providing positive and enthusiastic assistance in a professional and courteous manner with your clients. I possess a passion for helping people, am an excellent multi-tasker and high producer. I will provide answers to your client’s questions and concerns with an “allow me to help you” attitude and excellent follow-thru skills.

SUMMARY

BDC Internet Service Manager/Agent and Auto Sales - 10 years in Automotive Industry

Financial Controller/Club Manager - 26 years in Private and Public Golf Club Industry

Real Estate Sales - 8 years in New Home Sales

CAREER EXPERIENCE

BDC Service Internet Manager - Grieco Chevrolet (formerly Phil Smith Chevrolet) 2018-present

BDC Sales and Service Agent - Coral Springs Auto Mall 2014, 2016-2018

Used Cars Sales Consultant - Off Lease Only WPB 2015-2016

Customer Relations Specialist and Membership Sales – ClubLink USA 2010-2014

BDC Sales – Dalworth Clean and Restoration- TX 2009-2010

New Home Sales Consultant – Lennar Homes of Texas and Choice Homes 2001-2008

Financial Controller, Club Manager and Membership Director – ClubCorp 1981-2001

EDUCATION, CERTIFICATION AND COMPUTER SKILLS

BBA Georgia State University – Accounting 1981

Certified Public Accountant – Texas State Board of Accountancy 1991

Junior Achievement Consultant 1998

CDK, Reynolds, XTime, VIN Solutions, ELeads and Microsoft Office

CAREER HIGHLIGHTS

Achieved 100% Bonus Potential of General Motors Retention Measures imposed at dealership-Grieco

Top 25% Sales Award- Choice Homes

Top Seller Award 125% of Membership Quota- ClubCorp

Top Conversion Percent – Dalworth Clean and Restoration

Dave Mallouk (Continued)

PROFESSIONAL REFERENCES

Jeff Beaver

Lou Bachrodt Chevrolet – Operations Director

Phil Smith Chevrolet – Operations Director (Former)

954-***-**** – Work

954-***-**** – Cell

Erika Hankammer

King Hyundai – BDC Sales Manager

Coral Springs Auto Mall – BDC Service Manager (Former)

954-***-**** – Work

561-***-**** – Cell

Ben Derauf

Osprey Point Golf Course – Manager

ClubLink USA - Manager (Former)

561-***-**** – Work

763-***-**** – Cell

Rick Maloney

Dalworth Clean and Restoration

972-***-**** - Work

Max Larseigne

Choice Homes – Sales Manager (Former)

817-***-**** - Cell

Mark Phillips

Century Golf – Senior Financial Officer

ClubCorp Golf – Senior Financial Officer (Former)

972-***-**** – Work

972-***-**** - Cell

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