Sales Associate Customer Service

Stephanie Borja

Plano, Texas 214-***-****

https://www.linkedin.com/in/stephanie-borja-267771bb/ **************@**.***.*** PROFESSIONAL PROFILE AND TECHNICAL SKILLS

• Senior with writing, behavior knowledge and sales experience

• Bi-Lingual (Spanish) Customer Service Focused Organized

• Microsoft Word PowerPoint Excel Foxit

EDUCATION

• Bachelor of Science – Integrated Studies (Marketing, Psychology & International Studies) University of North Texas, Denton, TX Graduation – May 2022

• Dean’s List Spring 2021

• Associate of Arts and Sciences – AAS, General Studies Collin College

EXPERIENCE

Office Depot June 2020 – Present

Sales Associate/Printing Associate Plano, TX

• Provide excellent customer service

• Resolve customer concerns and process customer transactions

• Encourage customers to enroll in for rewards program

• Knowledge of software programs, Foxit, Word, and Excel

• Assist with printing services, posters, business cards and binding Banana Republic August 2019 – March 2020

Sales Specialist Allen, TX

• Process customer transactions

• Provided excellent customer service

CVS August 2017 – June 2019

Sales Associate Denton and Plano, TX

• Provided exceptional customer service (register, locating products, money grams, photos, etc.)

• Received inventory from vendors, stocked items on shelves in a neat and orderly manner, and ensured backroom was kept organized

PASAR AFTER SCHOOL CARE (PLANO ISD) August 2016 – August 2017 Activity Specialist Plano, TX

• Prepared creative assignments and activities for 25 children

• Verified attendance for each student

• Followed all approved protocols

CERTIFICATE, LEADERSHIP, CAMPUS, AND COMMUNITY INVOLVEMENT Google Analytics for Beginners June 2021 – June 2024

• Skills for measuring website traffic

Volunteer – Family Practice Physician Spring 2016 – Fall 2017

• Answered phone calls, checked out patients, and scheduled appointments

• Organized patient files by last names ensuring they are more accessible to the physician League of United Latin American Citizens (Collin College) Fall 2014 – Spring 2016

• Sergeant at Arms

• Volunteered with community events to help families with food sources

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