Assurance Analyst Quality
Resume:
Kathy L. Miller
Cincinnati, Ohio 45237
PROFESSIONAL SUMMARY
Focused and knowledge of Quality Assurance and Customer Services. Highly motivated, adaptable, and detail-oriented at identifying quality issues. A professional who can multi-task while working well under pressure. Committed to ensuring that quality standards are upheld to promote customer satisfaction.
PROFESSIONAL EXPERIENCE
Randstad -US Bank 4/2022 – Present
Extract, sort, and bundle tax forms by date received.
Sort tax forms by type and tax period.
Sort and bundle batch by voucher type, tax type and period, dollar value and as un-processable.
Segregate envelopes and sensitive waste in separate tubs during process.
Inspect envelopes and waste bins for processable items before bins are turned into the next department.
Kelly Services - US Bank 4/2021 – 7/2021
Extract, sort, and bundle tax forms by date received.
Sort tax forms by type and tax period.
Sort and bundle batch by voucher type, tax type and period, dollar value and as un-processable.
Segregate envelopes and sensitive waste in separate tubs during process.
Inspect envelopes and waste bins for processable items before bins are turned into the next department.
SR. QUALITY ASSURANCE ANALYST
TEVA PHARMACEUTICAL – Cincinnati, Ohio 2005-2018
Reviewed and approved completed manufacturing and packaging documents, as well as laboratory test specifications.
Developed and maintain daily, weekly and monthly summary reports for support management.
Completed documentation of manufacturing/packaging Incident Reports (IR). Ensure all pertinent information is compiled, reviewed and approved prior to any product disposition.
Identified improvements/new procedures/compliance gaps based on applicable regulations.
Assigned QA status (Release/Reject/Quarantine/Impound) to work-in-process and finished products.
Investigated and troubleshooted all routine problems which occur during work assignments.
Assisted in QA Inspections Internal and FDA audits.
Trained new QA associates and coaches other QA personnel for development.
Consistently recognized for excellent problem-solving and analytical skills by Management.
COMMUNITY SERVICES
Susan G Koman Race for a Cure 2009 -2018
Recruited and coordinated co-worker for the annual Breast Cancer Event.
Planned events to raise money to support the Race for the Cure.
Hale House Women Shelter – Cincinnati, Ohio 2017 - 2018
Planned and promoted successful once a month visit with member of Turning Point Church.
Provided peer counseling and moral support.
EDUCATION
Wilberforce University – Wilberforce Ohio B.S. Degree
Southern Poly Tech State University - Studies in Quality Assurance
Per Scholar, Quality Assurance and Software Testing Certificate - Cincinnati, Ohio
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