Customer Service Front Desk

Sharanda Williams

347-***-**** or 718-***-**** – **************@*****.***

SKILLS:

Customer Service Filing Cleaning Stocking Highly Organized Cash Handling Scheduling Sanitizing Front Desk Attention to Detail

_ PROFESSIONAL EXPERIENCE:

Primerica 06/2019 – 01/2020 Customer Service

Answered and directed high call volumes

Explained plans and policies to potential clients

Filed paperwork; maintained an organized filing system

Provides outstanding customer service at all times TGIFriday’s 04/2016 – 07/2017 Host/Front Desk

Answered and directed phone calls and made appointments

Greeted customers upon arrival

Escorted customers to their seats/tables

Served menu items and provided outstanding customer service McDonald’s 12/2016 – 03/2017 Cashier

Operated cash register; conducted cash, credit, and debit transactions

Served meals and beverages

Cleaned and sanitized countertops and surfaces

Swept and mopped floors

Provided outstanding customer service at all times Staples 07/2015 – 08/2015 Sales Associate

Stocked merchandise throughout the store; utilized ladders as needed

Assisted customers on the sales floors; directed customers to correct aisles

Answered customers’ questions and provided outstanding customer service Friends of Crown Heights 07/2011 – 08/2011 Childcare

Created and participated in activities with the children

Prepared meals and snacks

Provided a safe and positive environment at all times _ EDUCATION:

Penn Foster 05/2014 HS Diploma obtained

( Salary Amount 25,000)

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