Aaliyah Hewlin
Temple Hills, MD *****
*****************@*****.***
Willing to relocate to: Bowie, MD - Hyattsville, MD - Capitol Heights, MD Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
ExpressCare Urgent Care Centers - Bowie, MD
May 2022 to Present
• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Front Desk Receptionist
Jackson Hewitt - District Heights, MD
December 2021 to Present
• Answering and routing phone calls in accordance with office policies.
• Greet and direct all visitors including vendors, clients and customers.
• Registering and scheduling patient/client appointments.
• Ensure completion of paperwork, sign-in and security procedures. Retail Sales Associate
One and only - Forestville, MD
August 2021 to Present
Cashier, stocking and cleaning
Receptionist
Virginia Hospital Center - Arlington, VA
May 2019 to June 2021
schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.
McDonalds Crew Member
McDonald’s corporation - Washington, DC
October 2019 to August 2020
Costumer service, Cashier, handled field
Daycare Assistant
Learning world child dev center - Capitol Heights, MD March 2019 to May 2020
Education
High school diploma
Fairmont Heights High School - Hyattsville, MD
September 2017 to Present
Skills
• Cash Handling (1 year)
• Cashiering (2 years)
• Cleaning Experience
• Food Preparation
• Home Care
• Serving Experience
• Senior Care
• Caregiving
• Food Service
• Load & unload
• Customer service
• Restaurant experience
• Hair styling
• First aid
• Cooking
• Medical office experience
• Medical receptionist
• Front desk
• Retail sales
• Hospitality
• Healthcare management (2 years)
• Medical terminology
Certifications and Licenses
CPR Certification
July 2021 to Present