YVONNE L NOAKER
Tomball, TX 77375
Summary of Qualifications
Customer service experience; Retail associate; Cashier; Home Health Care Aide; Collections Agent
Work History
Sept 2021-Current; Walmart; Tomball, TX; Sales Associate
-Hardlines associate (Hardware, Sporting Goods, Fabrics/Crafts, Stationary)
-Assist customers as needed on salesfloor
-Assist cashiers on front-end as needed/requested
April 2021-Aug 2021; The Village of Gleanloch Farms; Tomball, TX; Resident Assistant
-Work w/residents in IL, Memory Care & Assisted Living
-Assists w/grooming, bathing and toileting
-Provide other assistance as needed by clients
June 2020-Jan 2021; Sagora Community Living (The Heritage of Tomball); Tomball, TX; Resident Assistant
-Worked w/residents in Memory Care & Assisted Living
Alzheimers & Dementia
-Assisted w/grooming, bathing, & toiletry needs
-Provided other assistance as needed/requested by individuals
Aug 2019-May 2020; Express Professional Services-TAVA; Pinehurst, TX; Housekeeping
Worked at Tomball VA Clinic
-Use of chemicals in proper ways
-Cleaned bathrooms (mop, sweep, stainless steel, sinks, mirrors & toilets)
-Trash removal
-Dusted, vacuumed, swept & mopped in other areas of building
May 2019- Jul 2019; D&S Community Services, Conroe, Texas; Direct Support Professional
Helped assist individuals w/IDD
-Grooming
-Bathing
-Medications provided as prescribed by medical doctors
Oct 2018- Dec 2018; Amada Senior Care, The Woodlands, Texas; Personal Caretaker
-Assisted with elderly consumer 1 on 1
-Escorted to doctors appointments
-Prepared & served meals
-Light-housekeeping duties
-Fed & watered animals as needed
Jun 2018-Oct 2018; ILC, Conroe, Texas; Direct Support Professional
Helped assist individuals w/IDD
-Grooming
-Bathing
-Provided medications per medical doctors orders
Apr 2018-Jun 2018; Res-care, Houston, Texas; Direct Support Professional/Residential Manager
Assisted individuals with IDD
-Bathing & grooming needs
-Prepared & served meals
-Provided consumers with their prescriptions as advised by doctors
Jan 2018-Apr 2018; Staff Force, Conroe, Texas; Warehouse Associate-Medivators
-Counted parts made by molding department
-Rejected/accepted based on numbers and/or weight
Jan 2017-Aug 2017; Res-care, Conroe, Texas; Direct Support Professional
-Supports consumers by providing housekeeping/laundry services
-Prepare & serve meals/snacks
-Assists consumers by providing personal services; bathing, dressing & grooming
-Provide consumers w/proper medications as prescribed by their doctors
Sep 2015-May 2016; FMA Alliance, Houston, Texas; Medical Debt Collector
-Investigated payment arrears & code debtor appropriately in order to determine following collection process steps
-Recorded debtor & arrear history to ensure a complete file as a sound basis for decision making during collection & recovery
-Managed collection efforts with a high level of persuasiveness & professionalism; minimize bad debt exposure
Education
Cleveland High School, Cleveland, Texas High School Diploma/GED
Major: Business Computer Information GPA: 3.5
Computer Skills
Typing Speed: 50 Words Per Minute
• Accounting Software (Peachtree, Quickbooks, etc)
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Utility Software (Virus, File Compression, etc)
• Word Processing Software (Word, WordPerfect, etc)