K'Daisha Mcneal
Greensboro, NC *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Alorica - Greensboro, NC
December 2020 to Present
• Performed data entry for customer information
• Managed client/customer records
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
• Responded to claim inquiries
• Created electrical service applications
Cook/cashier
MCDONALD'S
July 2020 to Present
Take customers orders and prepare them in a timely manner as well as showing great customer service and preform daily cleaning tasks.
Supervisor
Sheetz
May 2018 to January 2021
SHEETZ
− Assist customers with regular transactions
− Ensure all nightly duties are completed by crew members
− Collect and count tills as well as the store safe
− Check in vendors while ensuring all incoming inventory is correct and accounted for Picker
Unifi - Reidsville, NC
August 2017 to October 2017
Sorted through different recyclable and non-recyclable items Education
High school diploma or GED
HIGH SCHOOL DEPLOMA, REIDSVILLE SENIOR HIGH SCHOOL August 2011 to June 2015
Skills
• Critical Thinking
• Leadership
• Interpersonal skills
• Customer Service
• Technological
• Problem Solving
• Conflict Resolution
• Kitchen Experience
• Cooking
• Computer Skills (1 year)
• Reliability
• Food Safety
• Flexibility
• Team Work
• Problem-solving
• Food Handling
• Food Preparation
• Meal Preparation