Customer Service Representative

Frank Tirrito

Emmaus, PA *****

610-***-**** • ********@*****.***

PROFESSIONAL EXPERIENCE

Driver

Uber Driver • December 2020 to Present

Customer Service/ Reservations Specialist

Musical Bliss Entertainment East Stroudsburg, PA • November 2012 to December 2018

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Assists Customers with Internet Café

Answering phone calls

Sorts and/or files documents

Performs other clerical functions

Faxing quotes to prospective customers

Setting up reservations & light office work

Setting up DJ equipment

Assisted DJ with song set-up for events

Works independently with little supervision

Outstanding multitasking ability, organizational skill, and attention to detail in all situations.

Customer Service Representative

Novo 1 Bethlehem, PA • October 2008 to December 2012

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Works independently with little supervision

Renewing membership subscriptions for Children Highlights Books in an Inbound Customer Service Call Center

Provided exceptional customer service in a fast-paced sales environment

Freelance with Assignments on Occasion • February 2008 to October 2008

Customer Service/Retail

Circuit City Phillipsburg, NJ • January 2003 to January 2008

Cashier

Assisted Customers with Exchanges & Refunds on Merchandise

Counted cash draw at end of shift

Answered technical questions regarding Electronics

Provided exceptional customer service in a fast-paced sales environment

Providing assistance and advice to prospective customers

Processing sales

Multi-task in a fast paced team environment

Circuit City North Bergen, NJ • March 1995 to January 2003

Cashier

Assisted Customers with Exchanges & Refunds on Merchandise

Counted cash draw at end of shift

Answered technical questions regarding Electronics

Provided exceptional customer service in a fast-paced sales environment

Providing assistance and advice to prospective customers

Processing sales

Multi-task in a fast paced team environment

EDUCATION

Graduate, North Bergen High School North Bergen, NJ

Bergen Community College Paramus, NJ

LANGUAGES

Italian

Spanish

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