Quality Coordinator
Resume:
Pamela Swanson
Nesconset, NY *****
*************@***.***
To obtain a Quality Control position which will utilize my knowledge and skills, allowing me the opportunity for professional growth.
Work Experience
Quality Coordinator
Widex - Hauppauge, NY
October 2013 to May 2022
• Document and Data Control with continue monitoring of when all should be reviewed and revised if applicable.
• Reviewed and investigated customer complaints in the CRM system.
• ISO 9001:2015 Internal Auditor and active in the certification of continual ISO certification by outside sources to ensure the quality, safety and efficiency of products, services and systems are being done to standards.
• Initiating Corrective Actions and following up to make sure they were corrected in a timely manner
• Update all employee completed training and entering it in a database
• Daily Internal Roving Inspections
• Data entry, entering orders and making sure DHR's or correct
• Inspection of repaired H/A's
• Following Kaizen and Lean Manufacturing Standards, making sure that they are being followed.
• Keeping track of employee information and entering into ADP Database Quality Control
MISONIX - Farmingdale, NY
May 2013 to July 2013
• Document control
• Receiving Inspection
• Daily Internal floor auditing
• Reviewed in process and completed DHR's
• Data entry
• Calibration Records
Service Technician
HLA - Farmingdale, NY
November 2002 to December 2011
Serviced and refurbished industrial coffee equipment
• Maintained all records of coffee customers and their purchasing
• Maintained files, loan agreements and invoices for coffee customers
• Responsible for inventory of all equipment and parts
• Responsible for ordering of such parts
Education
Some college
Skills
• Auditing
• Document Management
• ISO 9001
• Quality Inspection
• Quality Assurance
• Internal Audits
• ESD Management
• Blueprint Reading
• Service Technician Experience
• Mechanical Inspection
• Use of Calipers, Micrometers, Microscope and many more tools. (10+ years)
• Document & Data Control
• Windows
• Microsoft Office
• Microsoft Excel
• Microsoft Access
• Microsoft Teams
• AS400
• S2K system
• Quality Control
• Root Cause Analysis
• Calibration
• Manufacturing
• SOP's
• Quality Management
• 5S
• Lean Manufacturing
• Kaizen
• Purchasing
• Inventory/Cycle Counting
• ADP Database (10+ years)
Certifications and Licenses
ISO 9001-2015
Present
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