Customer Service Teller Supervisor
Resume:
Michael J. Weber
Brick, NJ ****3
************@*****.***
Desired Position:
Education: 1998 Graduated Cardinal McCarrick High School
(Formerly St. Mary’s)
South Amboy, NJ
1998-1999, 2002-2003 Attended Becker College Worcester, MA
Course studies in vet tech, animal care, business, and communication.
Work Experience
Loan Servicing Payment Associate 2020- current
OceanFirst Bank
975 Hooper Ave
Toms River, NJ 08753
Responsibilities include processing payments via checks or online; correcting errors resulting from payments being processed incorrectly; issuing refund checks for customers when a payment is made to a closed loan; answering phone calls to assist customers or branches with payments; completing the settlement proof nightly; responding to verifications of mortgages; processing rejected ACH payments received from Deposit Operations.
Personal Banker 2018-2020
OceanFirst Bank
321 Chambersbridge Rd
Brick, NJ 08723
Responsibilities included opening accounts for customers, cross-selling the Nest Egg product, and driving mobile downloads. Cross-trained as a teller processing transactions, ordering money, proving the vault, processing the end of day work such as GL and Branch Proof, scanning checks and assisting where needed.
Service Specialist Float 2016-2018
Sun National Bank
Responsibilities included processing transactions for bank customers, providing excellent customer service, and meeting sales, investment, and loan goals.
Personal Banker 2015- 2016
Santander Bank
Responsibilities included developing and maintaining customer relationships by selling Bank products and providing excellent customer service. Develops and deepens customer relationships by providing outstanding customer service following a focused cross-selling strategy.
Teller Supervisor 2012- 2015
Sun National Bank
Responsibilities as a Teller Supervisor included processing teller transactions, assisting customers, ensuring the ATM, vault, and branch were in proof at the end of the day, and acquiring existing and new customer referrals by providing information regarding various products available including investment opportunities.
Community Service: Attained rank of Life Scout, BSA
Seven years participation in 4H activities
Salary Requirement: Negotiable
Personal References: Available upon request
Contact this candidate