Kristie R. Withrow
*** ******** ***., ***********, **. 43081
************@*******.*** 614-***-****
Experience:
Prometric 11/2021- present
*** *.****** ****** **. Ate. 210, Worthington, Oh. 43085
Title:Test Center Adminstrator
Manager: Courtney Hake
Responsibilities: securely check in and verify identity of candidates.
Perform security scan. Inform candidates of allowed and not allowed materials and actions during testing. Proctor the test room. Make necessary reports and research client guidelines to be sure we are staying compliant.
Byers Car Rentals/Hertz LLC 04/03/2017- present
390 E. Broad St, P.O.Box 1651, Columbus, Oh. 43216
Title: Management
Supervisor: Josh Pierre
Responsibilities : On the phone and in person customer service: booking reservations and accepting and inspecting returns. Maintaining the fleet of vehicles in cleanliness and mechanical readiness. Establishing and maintaining relations with the insurance companies and body shops. Picking up customers, dropping off and picking up vehicles. Reporting any damages to the vehicles to our damage department. Attempting to collect from delinquent accounts.
Once Upon a Child, Gahanna, Oh. 03/24/2010-04/01/2017
6215 Enterprise Ct., Dublin, OH 43017
Title: Trainer/Assistant Manager
Supervisor: Pam Hulett/ Laura VanVorst-Bierding
Responsibilities: meet and exceed customer demands in the growing world of gently used children's merchandise. Manage co-workers to run the meet customer's & store's demands efficiently, count and maintain the cash registers, buy items into the store. Process items and get them to the sales floor in a timely manner.
Classical Conversations, Westerville, Oh. 06/2008-06/2010
Title: Director of Foundations & Essentials programs/classes
P.O. Box 909, West End, NC 27376
Supervisor: Leah Bromen 513-***-****
Responsibilities: Hired tutors, held quarterly training meetings, processed payments, ordered supplies, and paid tutors. Managed accounting, organized schedules, calendars, shopping. Held parent and teacher information meetings. Admitted and enrolled new children and their families into the programs. Maintained communication to parents and the company on key issues.
The Bag, TMC / Dispatch Consumer Services 10/2004-10/2009
On Target Marketing, P.O. Box 699, Lewis Center, OH 43045
Supervisor: Krista Hawke 614-***-****
Responsibilities: Route Coordinator, supervising 14 weekend and 14 mid-week routes. I contacted potential independent contractors to fill routes, negotiated contractors, and filed weekly paperwork with The Bag. I trained and terminated carriers as needed. I was the SED manager. I operated the warehouse in Westerville, responsible for receiving and distributing the mid week local newspaper to the carriers, until it closed down. I supervised the pick up and distribution once a week, serving all of Westerville, parts of Gahanna, New Albany, and other Columbus suburbs.
Skills: Through most of my adult life, I have been involved with serving the public. I did many outreach programs with the girlscouts, band, and orchestra. I waited tables, was a hostess, did data entry in the customer service department. Many of these experiences have required proficiency on the computer. I have always enjoyed being able to work and being challenged to solve problems and work in a changing, growing environment.
Education: Penn Foster medical billing and coding program
Columbus College of Art and Design 08/1990-12/1995
received Bachelor's Degree, Major in Advertising
Westerville North High School graduated class of 1990
Pre-college coursework. Merit roll student. Received college scholarship.
Northeast Career Center graduated class of 1990
Studied Commercial Art and Graphic Design