Data Entry Customer Service

Sheila E Porter Vinson-Porter

Gwynn Oak, MD *****

****************@*****.***

443-***-****

Authorized to work in the US for any employer

Work Experience

Office Services Clerk

Division of Vital Records - Baltimore, MD

April 1998 to Present

Answering phones, inputting data, communication on phones, scanning & copying forms filing processing court orders and corrections for walk in customers during paternity orders name changes printing birth certificates high volumes of customer services on phones and in person Policy Typist

Maryland Casualty Insurance Company - Baltimore, MD January 1986 to August 1990

INPUTTING COMMERCIAL INSURANCE POLICIES IN THE DATA BASE ANSWERING INCOMING CALLS TRAVELING OUT OF TOWN TO PERFORM NECESSARY WORK FOR THE INSURANCE COMPANY Education

None in Business

Lake Clifton - Baltimore County, MD

April 1975 to March 1977

Skills

• Data Entry (10+ years)

• Filing (10+ years)

• Scanning (8 years)

• Front Desk (10+ years)

• Reception (10+ years)

• Customer Service (10+ years)

• Guest Services (10+ years)

• Office Administration

Additional Information

I had previous training at an the U.S.F. & G Insurance Company in 1986 the training was for ten weeks a certificate was received for completion of the training and I started working at an Insurance company following the training after ten week training and was hired as a Policy Typist from 1986 to 1990

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