Nakia Geder
Remote Data entry/Customer service
Lafayette, IN 47904
*******@*****.***
The plague has changed my priorities.
Authorized to work in the US for any employer
Work Experience
Ad Integrity
TELUS International
September 2019 to Present
I maintain multiple social media accounts. My input on ad integrity is appreciated as well as my stable attendance record.
Front Office Assistant
Express Employment Professionals - Lafayette, IN
November 2018 to December 2019
Answer and calls with 10-line phone, assist associates with applying for posted positions, screening new applicants, appointment scheduling, restocking office supplies, and administering drug examinations. Eligibility Assistant
Knowledge Services--Division of Family Resources - Lafayette, IN July 2018 to October 2018
Point of contact for DFR clientele. Assists clients with applying for SNAP, TANF, voter registration and healthcare. Set up appointments, receives requested documents via mail/fax/in person and links to client's case.
Collections Specialist
ROTECH - Lafayette, IN
December 2017 to May 2018
Verified or attained patient's insurance information, collected relevant medical records, physician orders, and test results compliant to insurance company's rules for durable medical equipment rental. When necessary contact patients, physicians, and insurance companies to verify patient information or to get necessary signatures Theater Technician
PURDUE UNIVERSITY - W Lafayette, IN
October 2015 to December 2017
Strong interpersonal communications skills
Coordinate multiple groups on a single project
Problem solving
Sales Associate
JCPENNEY - Lafayette, IN
April 2008 to December 2015
Greet customers with a smile
Answer phones
Refer customers to the appropriate person
Credit card enrollment
Store Manager
PIERCING PAGODA - Indianapolis, IN
August 2006 to February 2008
Maintain electronic records of customer interactions and transactions Recording details of inquiries, complaints, and comments, as well as actions taken Balance and close the end of day reports
Maintained sanitary conditions for piercings
Education
A.S. in Medical Office Assistant
Ivy Tech State College - Lafayette, IN
December 2003
Skills
• BILLING (Less than 1 year)
• FILE (Less than 1 year)
• MAINTENANCE (Less than 1 year)
• PAYMENTS (Less than 1 year)
• POST PAYMENTS (Less than 1 year)
• Clerical
• Data Entry
• MS Office
• Word
• Receptionist
• Cashiering
• Customer service
• English
• Medical Terminology
• Insurance Verification
Additional Information
SKILLS
Medical Office Assisting
File maintenance
Patient education
Collect/post payments
Prepare estimates
Arrange billing
Perform insurance verification/eligibility Counsel patients and families on their insurance/payment issues prior to services being rendered