Sales Associate Customer Service

Jyionna Thomas

Fresno, CA ***** • **********@*****.*** • 559-***-****

Objective

Smart, proactive, and eloquent individual seeking for a Customer Service to utilize above average skills in providing excellent customer experience to customers and prospects. Proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively handle difficult situations. Detail-orientated, resourceful, and highly organized. An energetic and fast learner.

Work Experience

Cashier/Sales Associate

Ross Dress for Less - Fresno, CA

September 2021 to January 2022

Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone

Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner

Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer, and Team areas

Team Member

Weekend Dreams Pizza and Wings - Fresno, CA

January 2021 to May 2021

Greeted guest upon arrival at the counter, requested customer order, used electronic/manual ordering and cashiering system to place an order and retrieved payment and completed transaction

Selected requested food items from serving or storage areas, assemble items on serving tray/takeout bag and notify kitchen workers of shortages or individual orders

Carried out additional duties to prepare food, accommodated with special orders, maintained clean serving areas

Other Experience

Junior Staff

West Fresno Boys and Girls Club - Fresno, CA

January 2011 to March 2019

Assists with coordinator a variety of schedules and files for providing accurate information in compliance with Boys & Girls Club policies

Be responsive, consistent, and reliable with all members, staff and partners

Ensure members receiving program services and support

Seasonal Educator

Discovery Center – Fresno, CA

June 2018 to July 2018

Provided vital assistance by supporting tours, staffing special events, and working behind the scenes in a variety of departments throughout the program.

Education

Edison High School - Fresno, CA

General Education

August 2019 to June 2020

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