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Customer Service Analyst Associate

Location:
Kodak, TN
Posted:
August 15, 2022

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Resume:

ZACHARY D. SLIGER

**** ********** *****

NEW MARKET, TENNESSEE 37820

865-***-****

***********@*******.*** OR ********@*****.***

EDUCATION AND TRAINING

OCTOBER 2021

LIBERTY UNIVERSITY BACHELOR OF SCIENCE

1971 University Blvd (Information Technology, Data Networking, and Security)

Lynchburg, VA 24515 GPA 3.25

( on Dean’s list)

In my studies at Liberty, I have been trained in the area of computer programming, cyber security, databases, distributed computing, human-computer interaction, network security, and networking and telecommunications. I have also learned how to provide a security architecture of enterprise networks and systems within an organization. I have gained the knowledge to maintain an organization’s firewalls, intrusion detection systems, and antivirus technology as well as monitor the network for intrusions and how to respond accordingly. I have been trained on how to preserve and restore systems as well as how to do a risk analysis. I am in the process of obtaining additional certifications in the are area of information technology.

The Department of Homeland Security and National Security Agency have designated Liberty University as a National Center of Academic Excellence in Cyber Defense Education for the B.S. in Information Technology with Data Networking and Security

AUGUST 2018

WALTER’S STATE COMMUNITY COLLEGE ASSOCIATE DEGREE

500 South Davy Crockett Parkway (Associate of Science- General Studies)

Morristown, TN 37813

JUNE 2012

GIBBS HIGH SCHOOL HIGH SCHOOL DIPLOMA

7628 Tazewell Pike

Corryton, TN 37721

WORK EXPERIENCE

AML RIGHTSOURCE (2022) (monitoring analyst associate)

1300 E 9th Street

Suite 200

Cleveland, OH 44114

FEDERAL EXPRESS GROUND (2018) (forklift driver/dockworker)

2645 Asbury Road

Knoxville, Tennessee 37914

800-***-****

PEPSI CO (2017) (forklift driver/dockworker)

3501Middlebrook Pike

Knoxville, Tennessee 37921

865-***-****

AVERITT EXPRESS (2016) (forklift driver/dockworker)

10207 Cogdill Road

Knoxville, Tennessee 37932

800-***-****

UNITED PARCEL SERVICE (UPS) (2014) (driver/helper – seasonal)

500 Callahan Drive

Knoxville, Tennessee 37912

800-***-****

Enterprise Holdings (2013) (customer service/support staff)

736 W. Main Street

Sevierville, Tennessee 37862

865-***-****

ACTIVITES

East Tennessee Children's Hospital Volunteer Services

Katrina Rebuild Mission Project- Youth Group

Football, Basketball, National Honor Society, Youth Group



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