Service Representative Customer

ISHMAEL CONWELL

·843-***-****

***************@***.***

Quality-oriented with proven knowledge of customer communications, customer need assessments, and customer satisfaction. Aiming to level my skills to successfully fill the Entry Level Recruiter role at your company.

EXPERIENCE

DATES FROM APRIL 2021 – CURRENT

MASSAGE THERAPIST, BOW TIE MASSAGE

• Treat clients in professional settings or travel to clients' offices and homes.

• Develop and propose client treatment plans that specify which types of massage are to be used.

• Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.

• Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.

• Maintain treatment records.

DATES FROM MAY 2019 – TO MAY 2021

DRIVER, UBER EATS

• Navigate safely to restaurant or store to pick up placed order

• Obey traffic laws and follow established traffic and transportation procedures

• Communicate with customers throughout the delivery process to ensure satisfactory service is provided

• Deliver items to customers in a timely professional manner DATES FROM OCTOBER 2018 – TO MAY 2019

MASSAGE THERAPIST, MASSAGE ENVY

• Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.

2

• Use complementary aids, such as infrared lamps, wet compresses, ice, and whirlpool baths to promote clients' recovery, relaxation, and well-being.

• Refer clients to other types of therapists when necessary.

• Develop and propose client treatment plans that specify which types of massage are to be used.

EDUCATION

JANUARY 2018

MASSAGE THERAPY DIPLOMA, MILLER-MOTTE TECHNICAL COLLEGE SKILLS

• Communication

• Teamwork

• Negotiation

• Problem Solving

• Perseverance and Motivation

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