Ella Jane Moore
Kannapolis, North Carolina 28081
980-***-****(cell)
Objective: A Challenging position utilizing my abilities developed through experience and teaching with the opportunity to grow professionally based on performance.
Education:
University of Phoenix, Charlotte, North Carolina
Bachelor in Business Management
Graduate: No
Central Piedmont Community College, Charlotte, North Carolina
Specialized Business Courses
Harding High School, Charlotte, North Carolina
Diploma: June 1991
Specific and Personal Qualifications:
Motivator detailed oriented, pride in job well done, compassionate, confidence to get the job done, drive needed to accomplish and finish what I started, work well with others, multi-tasked, belief and faith enough to know that I could be a great asset to your company.
Work Experience:
Dollar General, Kannapolis, North Carolina
Assistant Store Manager 10/09/2019-5/09/2022
Responsible for making sure the daily operations of the store run smoothly by supporting staff on the sales floor and handling administrative duties, assist store manager in exceeding determined plans, ensure consistent execution of company’s marketing and visual presentation, train staff, ensure compliance to policies and procedures, maintain proper inventory controls, inventory transactions, ensure store is securely closed, keep daily record of store sales, damages, deposit log, scheduling of employees, and new hire administration.
TalentBridge Staffing, Charlotte, North Carolina
Patient Case Coordinator 11/24/2016 – 03/13/2017
Provides coordinated care to (age-specific) patients by developing, monitoring, and evaluating interdisciplinary care, verbal communication, health promotion and maintenance, patient services, building relationships, resolving conflict, coordination, listening, scheduling, teamwork, legal compliance, maintains quality service by establishing and enforcing organization standards, maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
Aerotek Staffing, Charlotte, North Carolina
Benefit Verification Specialist 09/2008-01/2010
Assist in helping doctor’s determine patient eligibility for coverage through insurance companies, HIPPA certified, Insurance coverage information co-pays, deductibles, prior authorizations (if needed), out of pocket expenses etc.), set up networks for pharmacy for medication, verify type of visit hospital, doctors office or private, follow ups if needed.
Connextions (Caremark), Concord, North Carolina
Pharmacy Help Desk Tech 08/2007-08/2008
Assisting in helping pharmacist to process claims for insurance, correct ways of using DAW codes, PPS codes, HIPPA certified, coverage information, plan participant info if allowed, giving correct overrides for rejected claims(prescriptions), info concerning who to contact if claim(prescription) will not process, correct insurance provider that the pharmacist must contact, reimbursement concerns for the pharmacist, set up networks for the pharmacist that are not affiliated with Caremark services.
Adecco Staffing, Charlotte, North Carolina
Warehouse Worker 06/2006-07/2007
Responsible for shipping and receiving functions, pull and package material, assembly line work, transfer supplies to various departments, fulfilling customer request, working with alloy machinery, assisting Quality Control with damaged merchandise.
Bayada Nurses, Charlotte, North Carolina
Caregiver 03/2004-05/2006
Responsible for helping and assisting patients with any concerns or needs they may have for their health and well-being, prepare meals, infectious control, helping with mobility.
Time Warner Cable, Charlotte, North Carolina
Customer Service Representative (call center) 01/2000-12/2000
Responsible for setting up accounts for cable, internet or phone service, setting up and closing accounts, inquires and complaints, interacting with customers, follow-up, taking work orders.
Nationwide Staffing, Atlanta, Georgia
Recruiter 03/1996-12/1999
Responsible for overseeing overall administrative tasks by registering employees, coordinating employment, telemarketing sales, setting up new accounts, addressing clients and employee needs, pay/receiving functions, opening and closing of location, assigning and directing work, data entry.
Media Play, Charlotte, North Carolina
Supervisor 05/1992-03/1996
Supervise over 30 employees, assist customers with concerns they may have, distribute checks for payroll, data entry, use of cash register when needed, accept and allow for refunds or credits, time scheduling of employees, filing.