Customer Service Data Entry

Kaleb E. Clinton

*** ***** **** #*

Elko, NV **801

775-***-****

***************@*****.***

EXPERIENCE

Taco Bell, Elko, NV — Shift Lead

**** - ****

I started as an entry level team member and worked up to shift lead in 6 months. I trained new employees on the food line and in the cashier position. I knew how to open and close the store as well. Customer service, Food prep, great customer service feedback and I was always willing to cover shifts.

Live Rude Girls, Elko, NV — Volunteer/Board member

2013 - 2015

Volunteer: I raised money for cancer by participating in Relay For Life, local cancer events and by creating my own fundraisers and events.

Board member: Sat on the board of directors, helped create a new non-profit organization, helped create policies and procedures for the board and helped to expand the organization by recruiting new volunteers and creating new events.

EDUCATION

Coursera, Mountain View, CA — Google IT support certificate

January 2021 - June 2021

The Google IT support certification was a series of 5 different courses covering all the basics of IT support. Covering topics from basic IT fundamentals all the way through IT infrastructure. I was required to do labs and exams to pass each course.

Elko High School, Elko, NV — High School diploma

August 2011 - June 2015

I took all required courses and passed all required courses to earn a full diploma on time.

PROJECTS

●I was able to help a family friend move all files and documents from their computer to a USB thumbdrive. I was also able to troubleshoot a relative's laptop and was able to get it to boot again.

●I ran a video game tournament for cancer awareness and when the tournament was about to start there were some networking issues that I had to troubleshoot so the tournament could continue.

SKILLS

Basic computer skills

Basic IT troubleshooting

Customer service skills

AWARDS

Soroptimist of Elko Scholarship

LANGUAGES

English