TIFFANY MEDINA

CUSTOMER SERVICE

Grand Junction CO

719-***-****

adr5nw@r.postjobfree.com

OBJECTIVE

Customer service representative with 20+ years of experience in telephone and online customer service, tech support, and customer care. Versatile, flexible and willing to work in an environment with rapidly changing priorities. Very organized and meticulous multi tasker that is seeking to use my skills as an effective customer service representative for your team.

EDUCATION —

EXPERIENCE

Centauri High School

17889 US HWY 285

La Jara CO, 81140

Graduated 5/2003

2001-2022

@ Home scanning coordinator • Customer Service • Hometown Food Market Antonito CO

2013-2014

Cashier • Customer Service • Sam’s Club Grand Junction CO

2012-2013

@ Home Reservation Specialist • Customer Service • Choice Hotels International Grand Junction CO

Maintaining a high degree of accuracy between the shelf tags/signs and the scanning price. Conducted price audit scans and documented results using VigilX software. Addressed pricing discrepancies by researching original price and fixing inaccurate info. Operated cash register, collected payment, issued receipts and accurate change. Researched and resolved customer issues via phone from an office in my home. Made reservations for customers and accurately entered personal information into computer system.

KEY SKILLS —

REFERENCES

Customer Service

Multitasking & Prioritization

Friendly & Relatable

Quality Assurance

Methodical & Organized

Amanda Bagwell 505-***-****

Ed Sowards 719-***-****

Jessica Isley 970-***-****

Deborah Romero 719-***-****

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